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modem internal error (mwme0001) on Thinkpad 600E running Win2K Pro

Posted on 2002-04-25
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Last Modified: 2013-12-27
Installed Windows 2000 Professional on IBM Thinkpad 600E.  Ran a test on the modem and was successful then installed the internet software and connected.  Disconnected from the internet and while trying to reconnect getting a modem internal error (MWME0001).  Restarted the OS, reinstalled drivers, etc.. still get the error message.  When you reinstall the OS that solves the probelem but starts over when you disconnect and reconnect to the internet.  Is there any other possible solution I can try?  Does anyone know if updating the BIOS will solve this problem?

dangerous91  
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Question by:dangerous91
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Expert Comment

by:sorgie
ID: 6972169
dumb question #1  Is the modem WIN2000 compatible??
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Author Comment

by:dangerous91
ID: 6972196
Yes, it is Win 2000 compatible.
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Expert Comment

by:sorgie
ID: 6972350
Are you using Win2000 Drivers or the modem manufacturer?
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Expert Comment

by:GlockDawg
ID: 6974173
I'm having the same problems, I updated the BIO's, reinstalled the software. Still can't seem to figure it out.Let me know if you find the answer.
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Expert Comment

by:GlockDawg
ID: 6974177
I'm having the same problems, I updated the BIO's, reinstalled the software. Still can't seem to figure it out.Let me know if you find the answer.
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Author Comment

by:dangerous91
ID: 6977453
I am using the Win 2000 Drivers.  But I think I have found the problem and will be removing the question.  It turns out that the Internet software I was using was causing the modem not to close the connection.  I did a little reseach on the internet provider and installed a previous version of the software it had the correct code for the modem.  Now connecting with no problem.  I would suggest checking the providers web page and see if they have a version specific to Win 2000.  GlockDawg let me know if that helps your problem because my next step was reinstalling the BIOS.
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Accepted Solution

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GlockDawg earned 75 total points
ID: 6977981
Ok here is the answer! After the reboot, the software changed a reg key. download the following exe file from this address. run it and re-boot. Thats it. Glad to be of some help.
ftp://ftp.pc.ibm.com/pub/pccbbs/bp_thinkpad/mwregfix.exe

Its only 28kb. when you run it, it will show a a splash of a dos screen. It will not tell you to reboot, but you have too.
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Expert Comment

by:GlockDawg
ID: 6977988
Also, the modem will work on any software. So re install your current software, AFTER you get the error msg, shut the modem down and run the patch, then re-boot. Problem fixed.

GlockDawg
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