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Outlook XP - how to list attachments on printout?

Posted on 2002-04-25
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Last Modified: 2012-05-04
We want to see a line on the printout of the email that lists the attachments.

(When an email with attachments is printed, how can we add a line to it that says such as "Attachments: File.1jpg, File2.gif" We don't want to print the actual attachments, just an indication of what they are.)

Preferred printout is memo style.

View/Current View/Customize Current View/Fields already shows "Attachment" in the Show Fields column (it is selected to be shown). We 'Attachment' on screen in the preview pane, and in a column where the emails are listed. But it does not print

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Question by:esc_toe_account
22 Comments
 
LVL 27

Expert Comment

by:Asta Cu
ID: 6969994
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Author Comment

by:esc_toe_account
ID: 6971619
Wow what an extensive patch that is - it doesn't mention this particular issue, but will try it.
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LVL 12

Expert Comment

by:roverm
ID: 6971646
Do you mean when printing you don't want to print the attachments ?
Then just deselect that option when printing. The setting will be preserved.

D'Mzzl!
RoverM
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Author Comment

by:esc_toe_account
ID: 6972407
We never HAVE printed the attachment(s). That isn't the problem. We want to print the name of the attachment(s), is all.
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Author Comment

by:esc_toe_account
ID: 6981740
Patch didn't help.
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Author Comment

by:esc_toe_account
ID: 6982098
It says print preview isn't available for HTML formatted items, and I see when there is an attachment with no message, it prints fine. When there is text is when the attachment information does not print.
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Author Comment

by:esc_toe_account
ID: 6983167
Notice: I'll repost this question with more points tommorow if no solution by then.
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LVL 27

Expert Comment

by:Asta Cu
ID: 6983288
I've looked high and low to find this answer, without any luck.  You'd think this is the easiest thing in the world to accomplish, yet, here we are.  Hmmm.

It makes sense to me for you to post a zero point question in Community Support to ask for a refund so you can ask it again and get in the front of the Open Question queue again.

I'm using Outlook 2000, and searched help for options.  Curious if this possibility would be a workaround and product a print result reflecting attachment names and file types.
Print all items assigned to a category
Assign the items you want to print to the same category.
How?

Search for items that already have the category you want.
How?

Select all the items that you want to print.
How?

On the File menu, click Print.


In the Print style box, select the print style you want to use.

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LVL 27

Expert Comment

by:Asta Cu
ID: 6983295
AHA, maybe.... I just opened an item in one of my Outlook folders that contained an attachment, chose Page Setup, chose Print Preview and voila, it showed the detail/content of the primary note and listed the attachment.
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Author Comment

by:esc_toe_account
ID: 6983663
Okay, latest discovery: When the message has text-only formatted body, no problem. When the message body is Rich Text or HTML, no attachment information will print. Print Preview is NOT available whatsoever for emails with Rich Text or HTML formatted body text.
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Author Comment

by:esc_toe_account
ID: 6983673
When there is NO message body, attachment information prints/shows in print preview.
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Author Comment

by:esc_toe_account
ID: 6984478
I am reposting this with higher points and a summary of all detail so far uncovered on our end. I have informed posters at this questions that this would happen at this time.
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Author Comment

by:esc_toe_account
ID: 6984497
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Accepted Solution

by:
Moondancer earned 0 total points
ID: 6986464
Thanks, Asta, for bringing this to my attention.  As I reread this information, it seemed to me that astaec stated that you needed to first choose Page Setup, memo style, then the print preview from there.

Joe, once comments have been added you cannot delete a question without Moderator intervention.

That said, I have refunded your 155 points to you for this question and closed it.  You can always award the experts who help you at lesser values that posted here if they have helped lead you to a solution, which is done by creating a new quesiton and entitling it Points for __expertname__ and in the comment field pasting the link where this help was given.

Moondancer - EE Moderator
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Author Comment

by:esc_toe_account
ID: 6989896
Moondancer/Astaec:

Astaec's suggestion to choose Page Setup, memo style, then the print preview from there was commented on by my reply that "Print Preview is NOT available whatsoever for emails with Rich Text or HTML formatted body text."

So, no solution there unfortunately.
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Author Comment

by:esc_toe_account
ID: 6989898
Note: Would be glad to award points to those helping us towards a solution .. once a solution is found. No solution either here or in other questions posted yet.
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LVL 27

Expert Comment

by:Asta Cu
ID: 6994308
Sorry I couldn't help you here, and hope that you find the solution in your new question.
":0) Asta
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Author Comment

by:esc_toe_account
ID: 6996362
This is now a 350 point question at:
http://www.experts-exchange.com/msoutlook/Q.20296998.html
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Author Comment

by:esc_toe_account
ID: 6996370
Never mind .. This appears to be a common problem with no known solution yet, according to
Sue Mosher, Outlook MVP
Author of:
• Teach Yourself Microsoft Outlook 2000 Programming in 24 Hours
• Microsoft Outlook 2000 E-mail and Fax Guide
• Outlook and Exchange solutions at http://www.slipstick.com
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Expert Comment

by:epaitsupport
ID: 7796269
I am following on from Moondancer/Astaec comments "Print Preview is NOT available whatsoever for emails with Rich Text or HTML formatted body text". (What this means is if you open the message up by double clicking on it)

It seems that when messages are sent in HTML or Rich Text format, the attachment may not show on the printed hard copy. However, this is easily fixed by double clicking on the message. Put the cursor inside the body of the message and then right mouse click. Select edit message. The cursor will begin to blink. Go up to format on the menu bar and change the message format to plain text. When this is done, print preview will be highlighted. The attachment should now appear on the printed hardopy.

To sum up, if you want to view the attachment in the hardcopy printout then you need to do one of the following.

1: Get the sender to send/resend the message in plain text format
2: Change the message format to plain text before printing.
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Author Comment

by:esc_toe_account
ID: 7800200
epaitsupport -

Creative workaround!

I'm not against your workaround in some situations for myself. But it creates a training issue in rolling it our to users, and loss of formatting in the message is not acceptable in many cases. But I appreciate your adding it to the knowledgebase by posting it here.

Writing it on the printed copy with a pen has become the solution of choice for those who need it. Takes about as long, and the formatting isn't lost in the message.
0
 

Expert Comment

by:cmmonline
ID: 12699949
Yes, Changing the the message format to plain text works like a charm, maybe someday Microsoft will get there software straightened out, but until then it's back to plain text(gotta love uncle Bill)
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