Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

cannot view own web site

Posted on 2002-04-25
6
Medium Priority
?
160 Views
Last Modified: 2010-04-13
We have a WIN 2000 server and 20 X WIN98/WIN2000 clients. The server is only one in the org. and is running DNS but not DHCP or WINS. Access to outside is via ADSL line, router and Netscreen firewall box with VPN enabled.

Problem that has recently developed is that all computers on the network cannot browse to the organisations web site (hosted externall on ISP's web server) unless clients type in the IP address of the hosting server. All other web sites are OK and the site can be accessed from outside of the network.

I presume that a DNS error is causing this but if so, why are other sites OK? Can ping the ISP's web server hosting the site so packets are getting through the router and firewall, if I try and ping the www address I get host unknown.

Do not have a root zone entry in DNS or any proxy software. The default gateway in the client TCP/IP config is the router. The clients are configured to use the WIN2000 server as their primary DNS then the ISP's DNS server as secondary, however, if these 2 addresses are swaped around so that the ISP's server is the primary DNS then if finds the site OK. The only changes that have occured recently to the network/web site that I know about is that some new pages have been uploaded recently to the ISP's web server. Any ideas please?

0
Comment
Question by:ramick
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 7

Accepted Solution

by:
jmiller47 earned 400 total points
ID: 6970039
You most likely have your internal domain name the same as your external. Therefore if you go to your internal DNS Server first and it finds the zone mycompany.com and then looks for the record www.mycompany.com , it cannot find the record and gives up.

If this is what happened, you add comlexity if your internal and exteranl domain names are the same.. Don't do it. If you already have... put in an A record for www that points to teh exteranl IP address of your External web server.

I hope this helps.
0
 
LVL 4

Expert Comment

by:escheider
ID: 6970285
Are you using port forwarding to forward web requests to your server?
0
 

Author Comment

by:ramick
ID: 6972154
jmiller47, tried your suggestion and it seems to have worked - can now access our web site from the server (remotely via terminal services). Will try the clients on Monday and if they work as well the points are yours.
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 7

Expert Comment

by:jmiller47
ID: 6972160
Great! I'm glad that works so far! :)
0
 

Author Comment

by:ramick
ID: 6982757
Thanks jmiller47.
0
 
LVL 7

Expert Comment

by:jmiller47
ID: 6983057
Great! glad it worked :)
0

Featured Post

[Webinar] Lessons on Recovering from Petya

Skyport is working hard to help customers recover from recent attacks, like the Petya worm. This work has brought to light some important lessons. New malware attacks like this can take down your entire environment. Learn from others mistakes on how to prevent Petya like worms.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Instead of error trapping or hard-coding for non-updateable fields when using QODBC, let VBA automatically disable them when forms open. This way, users can view but not change the data. Part 1 explained how to use schema tables to do this. Part 2 h…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
In response to a need for security and privacy, and to continue fostering an environment members can turn to for support, solutions, and education, Experts Exchange has created anonymous question capabilities. This new feature is available to our Pr…
Suggested Courses

722 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question