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how to get to the motherboard

Posted on 2002-04-26
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Last Modified: 2010-04-25
i have a dell desktop computer and i need to get to the mother board and i can not get the casing off the tower what is the way to do that with out damamging my computer.
the computer i have recently bought used and i do not know the previous owners name so dell says they can't help.
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Question by:whttiger46
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11 Comments
 
LVL 7

Expert Comment

by:jlauster
ID: 6972444
Go to the Dell support website, enter your system number or service tag number, and search for the information on upgrades. The directions for opening your case should be there.

http://support.dell.com/us/en/register.asp?redirect=yes&segid=5DS
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LVL 23

Expert Comment

by:slink9
ID: 6973051
I believe Dell cases are generally released with one screw in the middle and a latch on each end.  Undo the thumb screw and pull back while pressing on each latch.  It may not come off easily so you will have to "bang and push" it off.  Don't worry about damaging it, you won't as long as you don't put your fist through it.
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LVL 7

Expert Comment

by:jlauster
ID: 6982430
Any luck with this, whttiger46?
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LVL 4

Expert Comment

by:EricWestbo
ID: 7059138
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LVL 1

Accepted Solution

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Moondancer earned 0 total points
ID: 7061872
Thanks for your help, Eric.

50 points refunded, item closed by moving to our PAQ at 0 points.

Monitoring for comments, and finalized by

Moondancer - EE Moderator
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LVL 23

Expert Comment

by:slink9
ID: 7062005
Why didn't I get this one?  I told him how Dells are generally done.
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LVL 1

Expert Comment

by:Moondancer
ID: 7062095
Asker last logged in April, 2002, not since.

jlauster posted the link with that info first, but Asker chose not to respond and update anyone; inconclusive what worked and what didn't.  Plus you responded with "I believe".

Thus, PAQd.

Moondancer - EE Moderator
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LVL 4

Expert Comment

by:EricWestbo
ID: 7065302
Thanks, Moon.

/ew
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LVL 1

Expert Comment

by:Moondancer
ID: 7065581
Thanks go to you, Eric.
Moondancer - EE Moderator
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LVL 23

Expert Comment

by:slink9
ID: 7065725
Yep.  He gave the link which probably said the same thing that I did.  Okee dokee.
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LVL 1

Expert Comment

by:Moondancer
ID: 7065743
Thanks.
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