Link to home
Start Free TrialLog in
Avatar of whttiger46
whttiger46

asked on

how to get to the motherboard

i have a dell desktop computer and i need to get to the mother board and i can not get the casing off the tower what is the way to do that with out damamging my computer.
the computer i have recently bought used and i do not know the previous owners name so dell says they can't help.
Avatar of jlauster
jlauster

Go to the Dell support website, enter your system number or service tag number, and search for the information on upgrades. The directions for opening your case should be there.

http://support.dell.com/us/en/register.asp?redirect=yes&segid=5DS
I believe Dell cases are generally released with one screw in the middle and a latch on each end.  Undo the thumb screw and pull back while pressing on each latch.  It may not come off easily so you will have to "bang and push" it off.  Don't worry about damaging it, you won't as long as you don't put your fist through it.
Any luck with this, whttiger46?
** PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER **

It appears that this question has been abandoned.  Please take a moment to finalize the question & reward your points as appropriate.  If this question is not finalized within 7 days, Community Support will be requested to force close it.  Unless there is objection or further activity,  it will also be requested that points be awarded to the following expert(s) for their comments:

NONE; question not resolved

If you feel that your question was not properly addressed, or that none of the comments received were appropriate answers, please post a request in Community support (with a link to this page) to refund your points.  The link to the Community Support area is: https://www.experts-exchange.com/jsp/qList.jsp?ta=commspt


/EW

** PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER **
ASKER CERTIFIED SOLUTION
Avatar of Moondancer
Moondancer

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Why didn't I get this one?  I told him how Dells are generally done.
Asker last logged in April, 2002, not since.

jlauster posted the link with that info first, but Asker chose not to respond and update anyone; inconclusive what worked and what didn't.  Plus you responded with "I believe".

Thus, PAQd.

Moondancer - EE Moderator
Thanks, Moon.

/ew
Thanks go to you, Eric.
Moondancer - EE Moderator
Yep.  He gave the link which probably said the same thing that I did.  Okee dokee.
Thanks.