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Permission Problems

Posted on 2002-04-30
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Last Modified: 2010-04-08
We have an issue with permissions to see private items on someone elses calendar.  Despit giving owner privileges and clicking on the box to show private items, they still don't show.

Can anyone step me through the process one should follow to allow someone else to see all my priovate items?

thanks,

carl
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Question by:aintnorock
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9 Comments
 
LVL 8

Expert Comment

by:jessnjeff
ID: 6981627
Try this

If you have given another person delegate access to any of your folders, you can hide personal information. Open each personal item, and then select the Private check box. The override this setting, do the following:

On the Tools menu, click Options, and then click the Delegates tab.
In the list, click the delegate that you want to allow to see private appointments.
Click Permissions.
Select the Delegate can see my private items check box.
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Author Comment

by:aintnorock
ID: 6981709
We've done that, it still does not work.  The delegate is seeing nothing.

carl
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LVL 8

Expert Comment

by:jessnjeff
ID: 6981721
Does the delegate get an error message or a message telling them that the folder is unavailable or cant be viewed?
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Author Comment

by:aintnorock
ID: 6981814
The delegate sees nothing at all - not even a blank line on the calendar.  It seems it only happens with the calendar items.
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LVL 8

Expert Comment

by:jessnjeff
ID: 6981827
Okay, try checking your delegate setup.

1.  Have the person's inbox open your calendar when Outlook opens.

2.  did you give the person "Folder visible" rights to your OUTLOOK TODAY?

3.  You are using Exchange, correct?

4.  You cannot be using a Calendar in your personal folders.

0
 

Author Comment

by:aintnorock
ID: 6982079
We are using Microsoft Outlook 2000 with an Exchange Server.

I have given the delegate "Folder Visible" rights to Outlook today AND the Calendar by right clicking on the folder, clicking on properties, then "owner" permissions.

I have gone into tools/options/delegates and given Editor permissions to the calendar.

The delegate can see a blue line in the margin for my private items to indicate that I'm busy, but it does NOT give the title to the appointment.

My calendar is on the server, not in my public folders.

thanks,
carl
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LVL 8

Expert Comment

by:jessnjeff
ID: 6982198
I will test on my pc with another user.
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LVL 8

Accepted Solution

by:
jessnjeff earned 300 total points
ID: 6982209
Did the other user close then reopen Outlook?
Also, did you try to set Outlook so that your folder is opened when they start Outlook?

I am having no problem seeing private items
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Author Comment

by:aintnorock
ID: 7042352
Thanks for taking the time to help.  Come to find out, the user that was trying to access the folder did not have the latest version of outlook.  Thanks for trying to help.

carl
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