Solved

Office XP  Unable to compose new msg and send thru dial up networking

Posted on 2002-05-02
5
179 Views
Last Modified: 2010-03-05
Person is on laptop using ATT VPN with outlook on office XP.  Can reply to recieved messages but can not create new and then send.  Can you help?

An error Message that says...."no account set up, contact your administrator"  But his account is set up.  Obviously because he's recieving mail.
0
Comment
Question by:mhfinc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 9

Expert Comment

by:rjcpjc
ID: 6986787
What happens when they try to create a new message and then send?
0
 
LVL 10

Expert Comment

by:kevala
ID: 6986850
What is the Exact error received when trying to compose/send the email?
0
 

Author Comment

by:mhfinc
ID: 6986873
It is written above
0
 
LVL 9

Expert Comment

by:rjcpjc
ID: 6986885
Go to Tools, Email Accounts, View or Change Existing Email Accounts and see what account is set as the default (it will have the word default in ()'s).
0
 
LVL 4

Accepted Solution

by:
bluezoo7 earned 100 total points
ID: 6997222
If your user goes through a firewall, make sure that the Outlook client option "My SMTP server requires authentication" is checked.

This is found under Tools > Services (or Accounts) > (his mail account) Properties > Servers tab.
0

Featured Post

[Live Webinar] The Cloud Skills Gap

As Cloud technologies come of age, business leaders grapple with the impact it has on their team's skills and the gap associated with the use of a cloud platform.

Join experts from 451 Research and Concerto Cloud Services on July 27th where we will examine fact and fiction.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question