I am running the latest version of Laplink 11 Gold. It works well on existing computers. I am now trying to connect with a new computer in a remote location.
I am using the same computer as a remote which has been working well with other computers using Laplink. However,that uit was only used as a host. This is the first time I am using it as a remote.
When I log onto the new host with this remote computer, I get only a black and white screen. The desktop is there, and I can operate the programs, but all I see is black and white. Not even grey!
The same version of laplink, when run on 4 other test computers, logs in successfully and displays the proper color screen on the new host.
I checked my video settings on both the host and the remote and they are correct- I tried various settings as low as 256 colors. Nothing changes.
Laplink said the host may not have a Windows Hardware Quality Labs certified video driver. Yet why does it not work with only my one remote, while it works fine with several other remote computers. I suspect a problem in my remote, not the host.
What areas should I look for?