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Windows XP Pro Times out when I Dial up

Posted on 2002-05-03
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Last Modified: 2008-02-01
Hi,

I have Windows XP Pro installed in my PC. I have a Dial up connection trough Robotics modem. Some times when tring to connect to my ISP, I got the following error message:
"Error 718: The connection was terminated because the remote computer did not response in a timely manner."

This error message appears only when there are many users connected to the ISP.
How can I increase the "time out" period?

Thanks,
SAS
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Question by:alsaeed_s
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5 Comments
 
LVL 18

Expert Comment

by:centerv
ID: 6988846
Check with your isp.
I believe, in some cases, that putting a couple of commas before or after the phone number will increase the time out.
Don't recall exactly at the moment.
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LVL 63

Expert Comment

by:SysExpert
ID: 6989135
Besides centerv great advice, somewhere in the either the modem or dialip properties there should be a timeout that can be changed.
I don't have XP in front of me now so I can't give an exact location.

Also check the Windows-Help - it may be in there.

I hope this helps !
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Author Comment

by:alsaeed_s
ID: 6989472
I talked to my ISP support and they said that is problem is due to heavy load on the RAS and they are working to expand it. But in the mean time, I need to increase the time-out until they fix their problem.

I believe this can be changed through registry or any other way since I couldn't find a direct way to change the time-out value.

Thanks,
SAS
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LVL 3

Accepted Solution

by:
hnminh earned 400 total points
ID: 6989492
In regedit, open HKEY_LOCAL_MACHINE\SYSTEM|CurrentControlSet\Services\RasMan\PPP, change the key NegotiateTime to the period you want. The default set is 150 seconds!
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Author Comment

by:alsaeed_s
ID: 6989588
Cool,  hnminh..

Let me test it then get back to you..

Thanks,
SAS
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