Solved

problem with Motorola win56k modem

Posted on 2002-05-04
1
233 Views
Last Modified: 2013-12-27
Hi there,

  I have problem of installing Motorola win56k modem into my pIII system. It is running with win98 os. The system detects the modem and installs in com port #4 but I want to install it on com port #2 because AOL is not connected through com port #4. If I install the modem manually it doesn't get signal when I test the modem the system says error , modem is not connected or not functioning. So please help me to install the modem on port #2 and make it works for me.

thanx
cheers,
b.m
0
Comment
Question by:nirvani
1 Comment
 
LVL 2

Accepted Solution

by:
hopmedic earned 50 total points
ID: 7018580
A winmodem does not use an actual com port - it uses a virtual com port.  Therefore, if you have a 'com 2' port on your computer, you will not be able to set the modem to be on com 2.  The way around this could be to disable your com 2 port in bios (assuming you don't use it).  Since it uses a virtual com port, it will select the first available 'com' port number after the ones that are enabled in bios.  Also, you would probably be wise to go into the safe mode, into device manager, to see if there are any ghost drivers loading.  Once in device manager, remove all devices listed under modem, and remove all com ports from the ports category.  Then restart the computer, it should detect the modem and reinstall drivers.  Many times this can resolve the issue.

Rich
0

Featured Post

Save on storage to protect fatherhood memories

You're the dad who has everything. This Father's Day, make sure your family memories are protected. My Passport Ultra has automatic backup and password protection to keep your cherished photos and videos safe. With up to 3TB, you have plenty of room to hold the adventures ahead.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This is a video describing the growing solar energy use in Utah. This is a topic that greatly interests me and so I decided to produce a video about it.
A company’s greatest vulnerability is their email. CEO fraud, ransomware and spear phishing attacks are the no1 threat to a company’s security. Cybercrime is responsible for the largest loss of money to companies today with losses projected to r…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now