I'm the Defendant in a Small Claims trial against me and my one man only PC Consulting firm. I had a client who was illiterate & starting up a business and wanted her laptop evaluated to see if it would work well on a Lan, etc. There were to be many visits and I was going to do a backup but she had only a floppy drive, 50 Megs of data but no disks. So I was to come back, she was to buy an external Zip Drive and was going to update her Antivirus program on my advise (two years old NAV}. I left and she did a little too much on her own, she scanned for viruses, three were found, had them "Deleted" and then sadly she could no longer reboot. I am reading from page 2 of the site of ACR, a data recovery company, where they mention this as a common situation…
“…a virus has infected the boot sector and partition table, while leaving the rest of the file system intact. Many times, the individual who is sending us a hard drive for data recovery services, already knowns a virus existed but had run an anti-virus program and now cannot access the hard drive. This is because in order for the anti-virus software to remove the virus, it had to remove part of the boot sector or partition table. “
Her Expert Witness says there is an industry standard that you should always backup first but I can't find anything on that and wanted your opinion. It may not matter too much because she choose to lie and says this never happened, what happened she says is I left her with MS Defrag running, it finished, she shut down. Then next session on reboot,… nothing. So what does anyone think. There Expert also says MS Defrag is very risky and that is what corrupted her partition tables.
Thanks for any input.
200 for the best answer!