unable to complete install of Canon multipass C5500 software
Posted on 2002-05-07
OS - XPpro
Did a clean install of XP and d/l'd the Canon C5500 drivers + software for XP (all 23MB). During installation
I got a screen saying the the new softwate was unable to initalize the uninstall program. Later in the
installation I got a screen reading
"Failed to register MPSERVIC.EXE to Win NT as device or server"
Now I can't uninstall the driver/SW and if I try to reinstall, it claims that it is already installed.
I tried to remove the SW using the Add/Remove wizard in control panel but that seemed to do nothing.
I would prefer not to go back to a restore point as it would mean reinstalling all my non-os s/w again.