ittest999
asked on
Incoming emails are missing?
Server OS: NT40/SP6a, Exchange 5.5/SP4
Client OS: Windows 98, Outlook 2000
Firewall: Netscreen 10
Starting end of April, few certain users(bbbb.com) reported they didn't receive emails sent by some certain people(aaaa.com). The senders didn't get any undelivable message. After a request to the senders for resend, the emails get thru. Occasionally the senders need to try (send) for three times. Emails sent from other sources seem to be OK so far for the repipients.
We've be bothered by this mystery for more than one week. Would you please help?
Sorry I only have 70 points to offer.
JS
P.S. aaaa.com has box size limit but bbbb.com doesn't.
Client OS: Windows 98, Outlook 2000
Firewall: Netscreen 10
Starting end of April, few certain users(bbbb.com) reported they didn't receive emails sent by some certain people(aaaa.com). The senders didn't get any undelivable message. After a request to the senders for resend, the emails get thru. Occasionally the senders need to try (send) for three times. Emails sent from other sources seem to be OK so far for the repipients.
We've be bothered by this mystery for more than one week. Would you please help?
Sorry I only have 70 points to offer.
JS
P.S. aaaa.com has box size limit but bbbb.com doesn't.
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I agree with what Kevala said.
I have created the same problem for receiving site, First af all, I check my Exchange 2000 and consult with the Microsoft Support Team, Everthing is fine. I set up 3 of Exchange Server 2000 without SMTP connector, according MS said Virtual SMTP server is able to handle the messages. For a while, I still hear the problem. So I decide to install SMTP connector to 3 Mail Server, Suprisely, All the related problem gone.
I have created the same problem for receiving site, First af all, I check my Exchange 2000 and consult with the Microsoft Support Team, Everthing is fine. I set up 3 of Exchange Server 2000 without SMTP connector, according MS said Virtual SMTP server is able to handle the messages. For a while, I still hear the problem. So I decide to install SMTP connector to 3 Mail Server, Suprisely, All the related problem gone.
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:
Split Points between bluezoo7 and kevala
Please leave any comments here within the next seven days.
PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!
Goldwing
EE Cleanup Volunteer
I will leave a recommendation in the Cleanup topic area that this question is:
Split Points between bluezoo7 and kevala
Please leave any comments here within the next seven days.
PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!
Goldwing
EE Cleanup Volunteer
I also have cases where I can't receive mails on that particular sender but there are days that I can. I checked on the sender and they told that there server are working fine. What can be the cause of this problem?