We use Outlook Public folders for our room reservations. Each room has a separate calendar.
Intermittently, a few users (the ones that use the feature the most) find that when they click on the calendar for a particular room they cannot access it and get the message:
"can't open this item. Can't create file: Calendar.xnk. Right-click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder."
I've discovered that it's NOT a permissions problem, and suspect it's related to the xnk shortcuts that get created in the user's local settings. If I clear out both the xnk files AND any folder name "OLKxxx" (where xxx is any number) they CAN get in. It's as they're only allowed so many links
Any ideas on a better fix?
These users are using Outlook 2000, Windows 2K and are on an NT network.