I am in dire need of help. I am wanting to do an on-line survey. The survey is to ask employees about
the level of service that out IT support team provided. When a support call is logged it is given a
unique ID#. When the call is completed, an email is sent out with a hyperlink to the survey page. The
survey pages rate the quality of service in several areas and the name and ID# are current required
to be manually entered. Is it possible to have the ID# passed through the hyperlink and be automaticly
filled when the survey page is loaded?
The only thing I could think of would be a cookie, but I am unsure about working with them. I really
need some help on this and any advise would be greatly appreciated.