BGreene
asked on
On boot up of Win 98 I recieve illegal operation by Explorer
I recently deleted and reinstalled the driver for my sound card. On the reboot after installing the driver
I recieved this error:
Explorer
This program has performed an illegal operation and will shut down.
If the problem persists, contact the program vendor.
Under details it said:
Explorer caused an invalid page fault in module Explorer.exe at olc:00401f31 Registers
I have tried booting up in safe mode and Windows still gives me the error and it will not complete the startup.
I don't know how to reinstall Windows over Windows, but that is what someone told me to do.
Please help.
I recieved this error:
Explorer
This program has performed an illegal operation and will shut down.
If the problem persists, contact the program vendor.
Under details it said:
Explorer caused an invalid page fault in module Explorer.exe at olc:00401f31 Registers
I have tried booting up in safe mode and Windows still gives me the error and it will not complete the startup.
I don't know how to reinstall Windows over Windows, but that is what someone told me to do.
Please help.
Be sure to pay close attention to the dialog boxes and what they are saying, for at some point in the installation process it will detect that you already have Windows in the C:\Windows directory, and will ask you if you want to install in the Windows.000 directory.
Decline that (I seem to recall you have to click on an Other button) and make sure it installs in Windows
directory. It will ask if you want to install over an existing copy of Windows (or something like that),
and you should say Yes. Good luck.
Decline that (I seem to recall you have to click on an Other button) and make sure it installs in Windows
directory. It will ask if you want to install over an existing copy of Windows (or something like that),
and you should say Yes. Good luck.
have you tried scanning for viruses?
crash2100,
Right now....or so it seems is that he can't get into Windows 98 even in safe mode. I suppose if he has an Antivirus software on floppy, he could scan from Dos.
Right now....or so it seems is that he can't get into Windows 98 even in safe mode. I suppose if he has an Antivirus software on floppy, he could scan from Dos.
can you boot to a command prompt ? if so try typing scanreg/restore at the prompt then press enter.
select a date prior to the changes.
select a date prior to the changes.
Reboot your computer while holding down the CTRL key until the Windows 98 Startup menu appears. Choose Command Prompt Only .
From the Microsoft Knowledge Base:
Type the following at the prompt:
ren c:\explorer.exe explorer.old , and then press ENTER.
Restart the computer.
From the Microsoft Knowledge Base:
Type the following at the prompt:
ren c:\explorer.exe explorer.old , and then press ENTER.
Restart the computer.
plansdowne,
Out of curiosity what does that do...it may help him understand why he should follow those steps...thanks!
Out of curiosity what does that do...it may help him understand why he should follow those steps...thanks!
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ASKER
Thanks guys for all the comments
Greatly appreciated, I just got the windows boot disk and Im gonna give it a try.
-Ben
Greatly appreciated, I just got the windows boot disk and Im gonna give it a try.
-Ben
Bgreene, Why did you close the question if you haven't solved or completed the issue? And I see you are going to try the bootdisk? I suggested it before anyone else....
Plus the reinstallation of win98. I just didn't do it as pretty...
Plus the reinstallation of win98. I just didn't do it as pretty...
Thanks for the points, BGreene, but let me know that the answer resolved the problem...
Wakeup, while the bootdisk is going to help him out here, I wasn't suggesting a reinstall, which can be more time consuming and (if not done right) might cause 2 copies of Windows on his HD. Rather, I was suggesting an extraction of those files that might have been corrupted, which are now giving him the error code noted above.
However, I'm "holding" these points 400 aside to see what the turnout is with BGreene & if it turns out that my answer does not resolve & that a reinstall is needed, they're yours.
/ew
Wakeup, while the bootdisk is going to help him out here, I wasn't suggesting a reinstall, which can be more time consuming and (if not done right) might cause 2 copies of Windows on his HD. Rather, I was suggesting an extraction of those files that might have been corrupted, which are now giving him the error code noted above.
However, I'm "holding" these points 400 aside to see what the turnout is with BGreene & if it turns out that my answer does not resolve & that a reinstall is needed, they're yours.
/ew
EricWestbo, Sokay...I don't really care...I just am more shocked that he accepted the answer without testing the theory or comment first.
But thanks for being considerate! :)
But thanks for being considerate! :)
Quote from the old Dad: "There's nothing better in life than basking in those things you've earned... and nothing worse than lugging around those things you didn't"
/ew
/ew
Hi Wakeup;
This is the MSKB article I was refering to:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q191609
:o)
This is the MSKB article I was refering to:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q191609
:o)
I agree with your friend or whoever who told you to reinstall windows over windows. To do this, get a win98 bootdisk that has CDRom support. Put your Win98 CD in the CDrom. Run the setup. It will reinstall win98 on top of itself for you. It will maintain your applications and data. You may need to reinstall your drivers going this route. So have your video card drivers, sound card drivers and any other drives ready to install....