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Unknown User

Posted on 2002-05-10
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Last Modified: 2010-03-05
We have one Exchange 2000 mail server at our location.  On our private network the IP Address 192.168.1.x.  We have a valid routable IP Address on the Internet.  We are using NAT on our router to translate our public IP to our private IP.  Our internal domain name is xyz.com and our external domain name is abc.xyz.com.  We can send internet e-mail with a return address of john.doe@abc.xyz.com.  When recipients try to reply to our e-mail they receive an error message "unknown user at abc.xyz.com.  External users can telnet into our Exchange Server on port 25.  Does anyone know how to configure exchange to allow e-mail addressed to my internal users using naming convention john.doe@abc.xyz.com?
Thanks,
T.

Yes, I have created Recipient Policy for both abc.xyz.com and xyx.com.  I am still not receiving external e-mail.
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Question by:tabare
5 Comments
 
LVL 28

Expert Comment

by:vinnyd79
ID: 7001561
Do you have the abc.xyz.com address listed on the e-mail address tab for each recipient?
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LVL 11

Expert Comment

by:geoffryn
ID: 7001573
You need to create a new recipient policy for the xyz.com domain.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q249299
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Author Comment

by:tabare
ID: 7006135
Yes, I have created Recipient Policy for both abc.xyz.com and xyx.com.  I am still not receiving external e-mail.
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Expert Comment

by:Goldwing
ID: 9524343
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area for this question,
PAQ/Refund

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SpazMODic earned 0 total points
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PAQed, with points refunded (50)

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