Password Recovery

Hello,

I want to recover the password of somebody who has lost this. I have access to his ID file and I can generate the recovery password, for example e564a132f45ae
Now I give this code to the user, but when he want's to login to his userID and type in this code, this code will not be accepted.

What can be wrong ?

Luke
luke1346Asked:
Who is Participating?
 
HemanthaKumarCommented:
That is not how the id is recovered.

Follow this steps at client
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1. Start Notes.
2. At the Enter Password dialog box, click Cancel. (If you enter the wrong password and click OK, you see the Wrong Password message. Click OK at that message to return to the Enter Password dialog box and then click Cancel.)
3. When the Enter Password dialog box reappears, click Cancel again. The Choose User ID to Switch To dialog box appears:
4. At the Choose User ID to Switch To dialog box, click Cancel. This opens the Choose ID File to Recover dialog box:
5. Select the ID file to recover and click Open. The Enter Password dialog box appears with the list of Recovery Authorities. From this point on, the process is the same as that followed by an administrator recovering a user's ID.
6. In the Enter Password dialog box, enter the 16-character recovery ID of one of the Recovery Authorities and click Enter. Repeat this until you have entered the appropriate number of recovery passwords, at which point, the Set Password dialog box appears.
7. Enter a new password, click OK, and then enter the new password again as verification. Then click OK.

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You as an admin can recover the id too..

Check this link for more info, http://www-10.lotus.com/ldd/today.nsf/62f62847467a8f78052568a80055b380/2bc078be1aa6095285256af70059dd3a?OpenDocument

~Hemanth
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luke1346Author Commented:
Works fine that way

Thx

Luke
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