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Desk670C Install

I've just installed the latest Hp Deskjet670C driver (dj516en.exe from HP website)

Now every time I restart my PC it says it has found new hardware (DJ670C) and looks for the drivers which it can't find.

The printer works ok.

How can I tell the PC not to look for the drivers as they are already installed (via the HP setup program). My PC is running W98

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mutrus
Asked:
mutrus
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1 Solution
 
Asta CuTechnical consultant & graphic designCommented:
Do you still need this help?

Thanks,
":0) Asta
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mutrusAuthor Commented:
I've actually solved the problem by using the HP660 drivers but would still be intersted in your response.
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Asta CuTechnical consultant & graphic designCommented:
I'd try a few things:

1) WindowsUpdate to get fixes and patches

2) Reboot in SAFE MODE and check Device Managers for any problems, such as unknown devices, ghost ports, more than one valid item (remove all duplicates and errors in multiple) any found, remove errors and reboot to get the Add Hardware process going and reinstall pertinent drivers

3) Make sure that if you only have one printer, you say it is your DEFAULT printer

4) Check your printer manual to make sure the LPT port is correct and the right settings in your BIOS for that port (ECP or SPP or EPP, or whatever it should be).

More if needed.

Asta
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Asta CuTechnical consultant & graphic designCommented:
This shows current driver updates
http://www.printer-drivers.com/companies/456.htm

Prior to updating the driver, did you remove the prior printer and any related software first and reboot?  Recommended.

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Asta CuTechnical consultant & graphic designCommented:
This appears to be the driver you need.
http://www.printer-drivers.com/drivers/55/55102.htm
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mutrusAuthor Commented:
Need to close this question off. Client has changed printer anyway.
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Asta CuTechnical consultant & graphic designCommented:
Thank you, if you need anything further on this, just comment and I'll return.
":0) Asta
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