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Desk670C Install

Posted on 2002-05-14
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Last Modified: 2013-12-15
I've just installed the latest Hp Deskjet670C driver (dj516en.exe from HP website)

Now every time I restart my PC it says it has found new hardware (DJ670C) and looks for the drivers which it can't find.

The printer works ok.

How can I tell the PC not to look for the drivers as they are already installed (via the HP setup program). My PC is running W98

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Question by:mutrus
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Expert Comment

by:Asta Cu
ID: 7150751
Do you still need this help?

Thanks,
":0) Asta
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Author Comment

by:mutrus
ID: 7153204
I've actually solved the problem by using the HP660 drivers but would still be intersted in your response.
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LVL 27

Expert Comment

by:Asta Cu
ID: 7157695
I'd try a few things:

1) WindowsUpdate to get fixes and patches

2) Reboot in SAFE MODE and check Device Managers for any problems, such as unknown devices, ghost ports, more than one valid item (remove all duplicates and errors in multiple) any found, remove errors and reboot to get the Add Hardware process going and reinstall pertinent drivers

3) Make sure that if you only have one printer, you say it is your DEFAULT printer

4) Check your printer manual to make sure the LPT port is correct and the right settings in your BIOS for that port (ECP or SPP or EPP, or whatever it should be).

More if needed.

Asta
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LVL 27

Expert Comment

by:Asta Cu
ID: 7157700
This shows current driver updates
http://www.printer-drivers.com/companies/456.htm

Prior to updating the driver, did you remove the prior printer and any related software first and reboot?  Recommended.

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Accepted Solution

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Asta Cu earned 50 total points
ID: 7157702
This appears to be the driver you need.
http://www.printer-drivers.com/drivers/55/55102.htm
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Author Comment

by:mutrus
ID: 7170566
Need to close this question off. Client has changed printer anyway.
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LVL 27

Expert Comment

by:Asta Cu
ID: 7170568
Thank you, if you need anything further on this, just comment and I'll return.
":0) Asta
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