Desk670C Install

Posted on 2002-05-14
Last Modified: 2013-12-15
I've just installed the latest Hp Deskjet670C driver (dj516en.exe from HP website)

Now every time I restart my PC it says it has found new hardware (DJ670C) and looks for the drivers which it can't find.

The printer works ok.

How can I tell the PC not to look for the drivers as they are already installed (via the HP setup program). My PC is running W98

Question by:mutrus
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 2
LVL 27

Expert Comment

by:Asta Cu
ID: 7150751
Do you still need this help?

":0) Asta

Author Comment

ID: 7153204
I've actually solved the problem by using the HP660 drivers but would still be intersted in your response.
LVL 27

Expert Comment

by:Asta Cu
ID: 7157695
I'd try a few things:

1) WindowsUpdate to get fixes and patches

2) Reboot in SAFE MODE and check Device Managers for any problems, such as unknown devices, ghost ports, more than one valid item (remove all duplicates and errors in multiple) any found, remove errors and reboot to get the Add Hardware process going and reinstall pertinent drivers

3) Make sure that if you only have one printer, you say it is your DEFAULT printer

4) Check your printer manual to make sure the LPT port is correct and the right settings in your BIOS for that port (ECP or SPP or EPP, or whatever it should be).

More if needed.

Portable, direct connect server access

The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

LVL 27

Expert Comment

by:Asta Cu
ID: 7157700
This shows current driver updates

Prior to updating the driver, did you remove the prior printer and any related software first and reboot?  Recommended.

LVL 27

Accepted Solution

Asta Cu earned 50 total points
ID: 7157702
This appears to be the driver you need.

Author Comment

ID: 7170566
Need to close this question off. Client has changed printer anyway.
LVL 27

Expert Comment

by:Asta Cu
ID: 7170568
Thank you, if you need anything further on this, just comment and I'll return.
":0) Asta

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In an interesting question ( here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question