• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 297
  • Last Modified:

Outlook 'out of office' not forwarding mail???

Hi,
Using exchange5.5 on a nt network, outlook 98 clients on win98se (40no)

Using out of office assistant, problem is mail is not being forwarded to the designated email address ie hotmail or freeserve, its only tiny emails.

Basically the rule is blank except the forward to box has the alternative email address is.
The out of office auto reply is going, but not the message.
Being trying this over a week
on multyple accounts, this did used to work fine until last month.
theres nothing i can think of thats changed.
Is there maybe a service in NT server thats stopped?
helppp

Simon
0
SIMONBRATT
Asked:
SIMONBRATT
  • 12
  • 8
1 Solution
 
RoninCommented:
You should create a custom recipient and change the mailbox delivery options to send mail to custom recepient only or both.
0
 
SIMONBRATTAuthor Commented:
why is this?
0
 
RoninCommented:
From my experience it work the best.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 
SIMONBRATTAuthor Commented:
it would appear as if any mail being forwarded outside the company isnt getting through, (i just tried a test by manually forwarding a peice of mail, then sending a peice of mail using TO. only the TO xxx mail got through
0
 
SIMONBRATTAuthor Commented:
it would appear as if any mail being forwarded outside the company isnt getting through, (i just tried a test by manually forwarding a peice of mail, then sending a peice of mail using TO. only the TO xxx mail got through
0
 
SIMONBRATTAuthor Commented:
ok generally just forwarding mail seems to be working, sorry
0
 
SIMONBRATTAuthor Commented:
by doing what your suggestin does this mean i cant use out of office assistant. because about 10 people here use it when travelling overseas
0
 
RoninCommented:
The custom recepient thing if the same as out of office just for system administrators and have more options.
0
 
SIMONBRATTAuthor Commented:
well that cust recip worked. Would be nice to know why it doesnt work the other way. also

now the cust recip is viewable in the global address list, can i hide it from there as i dont want people to use it
0
 
SIMONBRATTAuthor Commented:
also im gonna have to set up a cust recip for each persons alternative email forwarding address arnt i. shame as out of office should really handle that.
0
 
SIMONBRATTAuthor Commented:
do you recommend any aditional setting in the cust recip properties (wish i knew exchange better)
0
 
RoninCommented:
Yes you can.
Go to the properties of the custom recepient I don't remember the specific TAB.there will check box "Hide from Exchange addressbook.
0
 
RoninCommented:
Yes you can.
Go to the properties of the custom recepient I don't remember the specific TAB.there will check box "Hide from Exchange addressbook.
0
 
RoninCommented:
Yes you can.
Go to the properties of the custom recepient I don't remember the specific TAB.there will check box "Hide from Exchange addressbook.
0
 
RoninCommented:
Yes you can.
Go to the properties of the custom recepient I don't remember the specific TAB.there will check box "Hide from Exchange addressbook.
0
 
czcdctCommented:
Is the "Disable Automatic Replies to the Internet" ticked in Internet Mail - Advanced on the IMS ?
0
 
SIMONBRATTAuthor Commented:
a little bit more info czcdct, wheres that?
0
 
SIMONBRATTAuthor Commented:
thanks i found ims and no those three options are unticked, nothing is in the queue waiting either
0
 
SIMONBRATTAuthor Commented:
not the answer
0
 
RoninCommented:
The option is at the properties of the custom recepient and NOT IMC !!!!
0
 
SIMONBRATTAuthor Commented:
thanks this worked a treat
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

  • 12
  • 8
Tackle projects and never again get stuck behind a technical roadblock.
Join Now