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Maintenance Wizard

Posted on 2002-05-14
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Last Modified: 2013-12-28
I get a message "this program has performed an illegal operation and will be shut down".
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Question by:SoknipJoe
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LVL 7

Expert Comment

by:Ajnin
ID: 7008866
What does it say when you click Details?
Also when does this happen?

For the time you can try the following, goto Windows Updates and esure you have the latest updates. Also click Start-Find-Files or Folders. And search for *.tmp once it finds all the files delete them all as they are only temp files and are not needed.

Regards
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LVL 3

Expert Comment

by:pallidin
ID: 7009722
Great advise. With regards to .tmp files, be aware that some are used for currently running programs and may in deletion cause those programs to fail. When removing .tmp files, have no running programs except for Explorer and Systray through the Ctrl/Alt/Del function.
This is, of course, assuming that I have my info correct.
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LVL 18

Expert Comment

by:Crash2100
ID: 7009987
Try running the system file checker.



Description of the System File Checker Tool (Sfc.exe)
The information in this article applies to:

* Microsoft Windows 98

NOTE : This article is for informational use only; it does not contain any troubleshooting information. If you are searching for troubleshooting information that is not referred to in this article, please try searching the Microsoft Knowledge Base again by using keywords that are listed in the following Microsoft Knowledge Base article:
Q242450 How to Query the Microsoft Knowledge Base Using Keywords
SUMMARY

This article describes the System File Checker tool in Windows 98.

MORE INFORMATION

System File Checker checks for damaged or replaced system files, and then prompts you to replace any files that do not match the original Windows 98 files.

To start System File Checker, follow these steps:

   1. Click Start , point to Programs , point to Accessories , point to System Tools , click System Information , and then click System File Checker on the Tools menu.


   2. Click one of the following options:


      Scan For Altered Files
      Extract One File From Installation Disk NOTE : If you click Extract One File From Installation Disk , you can specify the file you want to extract.

   3. Click Settings , choose the configuration you want to use in System File Checker Settings , click OK , and then click Start .


For additional information about how to use the System Information tool in Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:
Q184075 Description of Microsoft System Information (Msinfo32.exe) Tool
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LVL 3

Expert Comment

by:pleasenospam
ID: 7012734
I think this is a synchronization problem, probably based on a slight mismatch of DLL files
when you have been doing too much too fast with several different programs open at
once.  Most likely a warm restart will fix the problem until the next time you give
the system too many tasks to keep track of.  It is always a good idea to purge the
garbage at frequent intervals.  Here is what I use:

http://personal.cfw.com/~write/purgeall.txt

Instructions are included.
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Author Comment

by:SoknipJoe
ID: 7014099
I am a novice on the computer and must have step by step instructions on what to do. I'm just feeling my way around and am amazed at you experts!!!!
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LVL 3

Expert Comment

by:pleasenospam
ID: 7014176
Perhaps you need help with DOS.  OPEN this file with your browser and SAVE it to
any convenient location.  Then OPEN it with EDIT and follow the included instructions.

http://personal.cfw.com/~write/doshelp.txt

You can use DOS commands from a DOS PROMPT in WINDOWS, but you won't have the full
range of capability unless you RESTART IN DOS.

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LVL 1

Expert Comment

by:Computer101
ID: 7134986
Hello all,
I am Computer101, a moderator from Experts-Exchange and also an expert within this topic area. This uestion has been open a long time.  What I am going to do is allow feedback from the questioner and xperts.  If it is not resolved, I will delete or accept an answer based on the info I have been given, Experts, feel free to offer input.  I will monitor these questions for a period of 5-7 days and come back and evaluate.  I will have another moderator (who is also an expert in this topic area) look at the question also to ensure we do the right thing for this question.

Thank you
Computer101
Community Support Moderator
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LVL 3

Expert Comment

by:pleasenospam
ID: 7135067
Another new user, not only to the Internet, but to computers also.
Refer to Bill Gates for solution.
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Author Comment

by:SoknipJoe
ID: 7137536
Yes I am another new user, not only to the Internet, but to computers. Thanx for all your help
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Author Comment

by:SoknipJoe
ID: 7202016
When I click details it shows cleanmgr and registers EAX,EBX,ECX,EDX
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LVL 1

Accepted Solution

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Computer101 earned 0 total points
ID: 7376117
Poins will be refunded and placed in PAQ if no response

Computer101
E-E Admin
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