Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

DSL modem "connects" but doesn't pass data

Posted on 2002-05-14
3
Medium Priority
?
225 Views
Last Modified: 2013-12-14
Hello,

I've got a win98 machine with a dsl modem in it, as well as a nic for home network/ics.

Everything works fine, but the hard drive is terribly slow in this machine as measured by benchmarks.

Originally the machine stood alone without the dsl modem or the nic.  I installed the modem, no problems. Later on I added the nic, configured ics, everything is fine.

However when I through in the faster drive and put win98 on it, of course the machine already had the modem and nic in it.  Installation of the os went fine, it picked up the nic.  I ran the setup for installing the dsl modem, put in my ip address, gateway, etc. everything goes normally........

When I restart the machine, the modem seems to go through the process of connecting, but the little lights in the tray never go green (green means "good").  When I check the status of the modem, it shows connected.  All of the settings look fine.  But it will not pass any data.

The dsl modem is listed in the device manager.  But when I run winipcfg, only the nic is listed, not the dsl modem.

Any suggestions??

By the way,  I may be slow in responding to any comments or questions because I live 4 1/2 hours away from this comptuer!!!!  I will, however, do the best that I can.

Thanx in advance.
0
Comment
Question by:russf
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 4

Accepted Solution

by:
Shep earned 600 total points
ID: 7019329
del moden fron windows, dont restart
remove tcp/ip from network control panal (use ipx if place holder needed)
shut down
REMOVE MODEM from box
restart, let finish loading, shut down
reinstall dsl modem, start up
let windeows detect
reboot
add tcp/ip
reboot

gl

Shep
0
 

Author Comment

by:russf
ID: 7021545
Shep,

Thank you for the advice.  I had been thinking along the same lines, but wanted a second opinion first.

I have yet to try your solution, I won't have access to the machine again until June 1st. ( I see it every other weekend )

Question:  Do you think also that I should delete and pull the nic at the same time I pull the modem?  I would think that the modem software should be smart enough to deal with an already existing nic.

At any rate..... when I get it straightened out, I will be back to award the points.

Thx,
russf
0
 

Author Comment

by:russf
ID: 7037038
Made it to the machine earlier than I thought.

Got it figured out, thanx for the help.

russf
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

    Over the past few years, small business and home owners have become so dependent on internet that a need for redundancy has arisen.    What happens when your small business or home / home office loses its internet connection?  The results c…
Why do some people recommend buying business VoIP from an ISP? What are the benefits to my company? What are the costs?
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Suggested Courses

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question