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DSL modem "connects" but doesn't pass data

Posted on 2002-05-14
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Last Modified: 2013-12-14
Hello,

I've got a win98 machine with a dsl modem in it, as well as a nic for home network/ics.

Everything works fine, but the hard drive is terribly slow in this machine as measured by benchmarks.

Originally the machine stood alone without the dsl modem or the nic.  I installed the modem, no problems. Later on I added the nic, configured ics, everything is fine.

However when I through in the faster drive and put win98 on it, of course the machine already had the modem and nic in it.  Installation of the os went fine, it picked up the nic.  I ran the setup for installing the dsl modem, put in my ip address, gateway, etc. everything goes normally........

When I restart the machine, the modem seems to go through the process of connecting, but the little lights in the tray never go green (green means "good").  When I check the status of the modem, it shows connected.  All of the settings look fine.  But it will not pass any data.

The dsl modem is listed in the device manager.  But when I run winipcfg, only the nic is listed, not the dsl modem.

Any suggestions??

By the way,  I may be slow in responding to any comments or questions because I live 4 1/2 hours away from this comptuer!!!!  I will, however, do the best that I can.

Thanx in advance.
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Question by:russf
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Accepted Solution

by:
Shep earned 200 total points
ID: 7019329
del moden fron windows, dont restart
remove tcp/ip from network control panal (use ipx if place holder needed)
shut down
REMOVE MODEM from box
restart, let finish loading, shut down
reinstall dsl modem, start up
let windeows detect
reboot
add tcp/ip
reboot

gl

Shep
0
 

Author Comment

by:russf
ID: 7021545
Shep,

Thank you for the advice.  I had been thinking along the same lines, but wanted a second opinion first.

I have yet to try your solution, I won't have access to the machine again until June 1st. ( I see it every other weekend )

Question:  Do you think also that I should delete and pull the nic at the same time I pull the modem?  I would think that the modem software should be smart enough to deal with an already existing nic.

At any rate..... when I get it straightened out, I will be back to award the points.

Thx,
russf
0
 

Author Comment

by:russf
ID: 7037038
Made it to the machine earlier than I thought.

Got it figured out, thanx for the help.

russf
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