vernonls
asked on
par io err laserjet 4 plus
Every time I start my computer my old laserjet 4 plus comes up with an error message on the control panel
"err par io"
the work around is to cycle power on the printer after the computer is loaded. This problem started when I got a new computer. I have tried changing the printer port to different types to no avail. Also, have tried changing the printer cable - it is an ieee1284 cable to no avail.
Once upon a time, I found a HP problem report that was similar to this and involved renaming or replacing a hp printer driver file that is loaded in Windows9x. I cannot find that problem report.
Has anyone else seen this and can tell me the file name?
thanks,
Vern
"err par io"
the work around is to cycle power on the printer after the computer is loaded. This problem started when I got a new computer. I have tried changing the printer port to different types to no avail. Also, have tried changing the printer cable - it is an ieee1284 cable to no avail.
Once upon a time, I found a HP problem report that was similar to this and involved renaming or replacing a hp printer driver file that is loaded in Windows9x. I cannot find that problem report.
Has anyone else seen this and can tell me the file name?
thanks,
Vern
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ASKER
My apologies for being so deliquent in awarding points. I was working away from my office when i posted the question and also when I saw the answer.
My only complaint is that it IMPOSSIBLE to find this information on the HP printer troubleshooting site. I have tried to do so many times. I have now filed this answer in my technical goodies book, but I wish HP support would fix this gap in their knowledge base.
Thanks again for the response.
Vern
My only complaint is that it IMPOSSIBLE to find this information on the HP printer troubleshooting site. I have tried to do so many times. I have now filed this answer in my technical goodies book, but I wish HP support would fix this gap in their knowledge base.
Thanks again for the response.
Vern
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":0) Asta