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have error in system log

Posted on 2002-05-15
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Last Modified: 2010-04-13
I'm using win2k adv. server with Active Directory and Domain Controller.  I'm getting a pretty serious error in my system logs and I think it is playing a part in my server problems.  (my server stops responding to ALL outside requests) I need to resolve this problem as soon as possible.

PLEASE provide a step-by-step on how to fix this problem if possible.  I don't know Active Directory well enough to find my way around easily.  I'll provide more points if I need to.  Here is the error:


Source: DNS
Event ID: 4004
The DNS server was unable to complete directory service enumeration of zone ..  This DNS server is configured to use information obtained from Active Directory for this zone and is unable to load the zone without it.  Check that the Active Directory is functioning properly and repeat enumeration of the zone. The event data contains the error.

Help!!
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Question by:GorGor2
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CrazyOne earned 250 total points
ID: 7012956
http://www.eventid.net/display.asp?eventid=4004&source=DNS
It is likely that DC either is not configured to use a DNS server that has as valid copy of the DNS zone, or the zone does not have the needed SRV records. Running DCDiag (from the Windows 2000 Resource Kit) may provide some information about the source of the errors. Also, NETDiag can be run for additional information.  


The Crazy One
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Author Comment

by:GorGor2
ID: 7019852
I don't have dcdiag OR netdiag in my resource kit directory.  I dont' know how much help it would be anyway.  What should I do??
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Expert Comment

by:CrazyOne
ID: 7258086
Looks like you need to buy the kit. I thought Windows 2000 Server came with the resource kit.
http://www.microsoft.com/mspress/books/1394.asp

It looks to me this site has the best price
http://www.readmedoc.com/mspress/bookdetails.asp?ISBN=1572318058

You can get the netdiag.exe free at this link
http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/netdiag-o.asp
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