Solved

Clicking URL pops up 2 windows

Posted on 2002-05-21
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Last Modified: 2010-04-08
Hi folks,

I've got Outlook 2000 SR-1, IE 6, and Netscape 6.2 on my computer running Windows 2000 SP2. When I set my default browser to IE, everything works fine. When I set my default to Netscape, however, clicking on URLs in emails causes two windows to pop up instead of just one.

Any clues?

-Yuval
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Question by:yoren
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Expert Comment

by:slink9
ID: 7023725
TRy uninstalling and reinstalling Netscape.  Did that help?
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Author Comment

by:yoren
ID: 7025700
Nope, no change. Here's another piece of information as well: if my default browser is set to Netscape and there's already an IE window open, clicking on a URL in an email does nothing.

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Expert Comment

by:slink9
ID: 7025935
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Author Comment

by:yoren
ID: 7027792
Thanks slink9, but those articles describe a problem where IE pops up instead of Netscape. That's not problem. I did find something new, though. When I execute start --> run --> "http://someurl.com" it tries to load the URL twice. The first time it correctly pops up Netscape, and for the second try it gives me a "program cannot be found" type error.
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Accepted Solution

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slink9 earned 200 total points
ID: 7028159
I am out of suggestions.  Anyone else?
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Expert Comment

by:traval
ID: 7028252
Open Windows Explorer and click TOOLS->FOLDER OPTIONS->FILE TYPES.

Are there multiple file associations for URL, if not what does it read?
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LVL 7

Author Comment

by:yoren
ID: 7028419
The HTML file type was fine. However, along the same thinking I started poking around the registry and found that under the key:

HKEY_LOCAL_MACHINE\Software\Classes\http\shell\open

there was an extra "ddeexec" key which was still pointing to IE. Deleting the "ddeexec" key solved the problem.

I am giving points to slink9 for the effort and will also post a new question to give points to traval.
Thanks to you both.
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