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Clicking URL pops up 2 windows

Hi folks,

I've got Outlook 2000 SR-1, IE 6, and Netscape 6.2 on my computer running Windows 2000 SP2. When I set my default browser to IE, everything works fine. When I set my default to Netscape, however, clicking on URLs in emails causes two windows to pop up instead of just one.

Any clues?

-Yuval

slink9

TRy uninstalling and reinstalling Netscape. Did that help?

yoren

ASKER

Nope, no change. Here's another piece of information as well: if my default browser is set to Netscape and there's already an IE window open, clicking on a URL in an email does nothing.

slink9

Here is an article that may help - http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q274042
OL2000 & Incorrect Browser - http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q269093

yoren

ASKER

Thanks slink9, but those articles describe a problem where IE pops up instead of Netscape. That's not problem. I did find something new, though. When I execute start --> run --> "http://someurl.com" it tries to load the URL twice. The first time it correctly pops up Netscape, and for the second try it gives me a "program cannot be found" type error.

ASKER CERTIFIED SOLUTION

slink9

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Member_2_193590

Open Windows Explorer and click TOOLS->FOLDER OPTIONS->FILE TYPES.

Are there multiple file associations for URL, if not what does it read?

yoren

ASKER

The HTML file type was fine. However, along the same thinking I started poking around the registry and found that under the key:

HKEY_LOCAL_MACHINE\Software\Classes\http\shell\open

there was an extra "ddeexec" key which was still pointing to IE. Deleting the "ddeexec" key solved the problem.

I am giving points to slink9 for the effort and will also post a new question to give points to traval.
Thanks to you both.