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Event ID 8197 from MSExchangeFBPublish

Posted on 2002-05-24
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Last Modified: 2011-08-12
I am running Microsoft Exchange 2000 with SP2 on a Windows 2000 server with SP2.

Over the last week, I have been experiencing Event ID 8197 from MSExchangeFBPublish.  The description states: "Error initializing session for virtual machine EMAILSRV. The error number is 0x80040111.  Make sure Microsoft Exchange Store is running."

The exchange store is mounted every time I check.  The Exchange 2000 Information Store service is running everytime I check, and there are no errors in the event log indication that it stopped and restarted.  The event log does NOT show event ID 1002.

Does anyone know how to fix this or why it may be happening?

Thanks for any help.
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Question by:mzehner
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Accepted Solution

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kevala earned 400 total points
ID: 7033301
Are you getting any errors from the MSExchangeSA or from MSExchangeDSAccess in the app logs?

I would check DNS settings for the server and the DNS server.
Do you have an internal A.D. integrated DNS server?

To be honest with you it sounds like a problem with accessing a GC, or a DC at certain times, or DNS is not keeping up with the requests.

If you have A.D. integrated DNS:
Is the DNS server pointing to itself for DNS?
Is the Exchange server Pointing to the A.D. integrated DNS server for DNS?

If not, it should be setup this way.

1. (if applicable) Make sure your A.D. integrated DNS server is pointing to itself FIRST for DNS,( with forwarders to ISP) then any other DNS server as a secondary DNS server.

2. Make sure the Exchange server is pointing to the Internal DNS server for DNS.

3. Check for errors against the the MSExchangeSA and MSExchangeDSAccess and get back to me if there are any.

Hope this helps!

A nice little anthem is -
"Reboot the GC with tha...right haaaand....check D~~NS with tha....left hand"

A.D. and DNS are number one with E2K - gotta be Kosher!!
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Author Comment

by:mzehner
ID: 7050942
All we get is an informational message from MSExchangeSA which is event ID 9096 stating "The MAD Monitoring thread is initialized".  This is not an error or warning message.

Yes we have an internal AD integrated DNS server. I'm inclined to agree that it is some kind of problem reaching AD or DNS from the mail server.  The mail server is not a D.C. so it relies on connections to AD.  We have two servers that are DCs with the global catalog on them.  We also have two other computers that are DC's but are running Windows 2000 Server on a PC (not server hardware).  One of these PCs has a network connection with questionable quality.  If the mail server is attempting to connect to this computer over the bad network cable, it could cause some problems.

I will continue to monitor, but one of our administrators applied the latest Exchange security patch over the weekend and the message has not appeared since.  I will post again when I get more info.

Thanks for your help.
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LVL 2

Author Comment

by:mzehner
ID: 7063652
The error has not returned, but if it does, I'll consider AD accessability first.
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Expert Comment

by:bateman2413
ID: 12962785
having same problem with the following error in application log

The MAPI call 'OpenMsgStore' failed with the following error:
The information store could not be opened.
The logon to the Microsoft Exchange Server computer failed.
MAPI 1.0
ID no: 80040111-0286-00000000
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