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Xp can't ping ANYTHING, but Internet works !?

Posted on 2002-05-24
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Last Modified: 2010-04-11
I've just set up a home network to share a cable modem using a D-Link router. I've got 2 Pc's (1) brand new running XP and (2) 4 years old running Win98. Everything installed just fine, both PC's are happily cruising the internet just fine.

When I tried to set up file sharing though, From the XP machine, I can see both PC's, but tells me the Win98 PC is not connected to the network (?). From the Win98 PC, it won't even see the XP machine at all.

After spending 1/2 day troubleshooting, I have found that I cannot PING anything from the XP machine. It WILL do a PING Localhost with good results, but it will not ping it's OWN IP address, nor the D-Link router, nor the other machine or any other known IP address I give it.

Internet connection is doing great. FTP works great, so basically I have what I need, but I cannot get to the Win98 machine, and I should be able to PING SOMETHING right? The Win98 machine pings itself, known IP's, and the D-Link fine, but cannot ping the XP machine.

I've tried dynamic and static IP's, but it doesn't make any difference.

Any ideas what I've got wrong here?
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Question by:nascar_3
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LVL 41

Expert Comment

by:stevenlewis
ID: 7033516
first check the firewall in xp (built in) disable it
then see here
http://www.annoyances.org/exec/show/category04
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Author Comment

by:nascar_3
ID: 7033719
Nope, I disabled the firewall completely and it had no effect on the problem.
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LVL 41

Expert Comment

by:stevenlewis
ID: 7033728
Please post the results of ipconfig /all |more (from a prompt)
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Author Comment

by:nascar_3
ID: 7033852
Here you go, Thanks.

Windows IP Configuration

        Host Name . . . . . . . . . . . . : CD2197455-X
        Primary Dns Suffix  . . . . . . . : midco.net
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : midco.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : MSHOME
        Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet Adapter
        Physical Address. . . . . . . . . : 00-07-95-BC-27-1A
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.0.110
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.0.1
        DHCP Server . . . . . . . . . . . : 192.168.0.1
        DNS Servers . . . . . . . . . . . : 24.220.0.10
                                            24.220.0.11

        Lease Obtained. . . . . . . . . . : Friday, May 24, 2002 9:31:25 PM
        Lease Expires . . . . . . . . . . : Friday, July 05, 2002 1:31:25 PM
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LVL 41

Expert Comment

by:stevenlewis
ID: 7033862
OK, now please post the results from pinging both 192.168.0.110 and 192.168.0.1
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Author Comment

by:nascar_3
ID: 7033870
Pinging 192.168.0.1 with 32 bytes of data:

PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.

Ping statistics for 192.168.0.1:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),





Pinging 192.168.0.110 with 32 bytes of data:

PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.
PING: transmit failed, error code 65.

Ping statistics for 192.168.0.110:

    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
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Accepted Solution

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stevenlewis earned 2000 total points
ID: 7033882
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Author Comment

by:nascar_3
ID: 7034046
Yeah! The Microsoft article hit the problem right on the money.

I had ZoneAlarm installed. I had disabled it in MSCONFIG so it wouldn't start up at boot, thinking that that would keep it from interfering with the network, but I was wrong.

I uninstalled ZoneAlarm, rebooted, and wallah! Instant connectivity!

Thanks!
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LVL 41

Expert Comment

by:stevenlewis
ID: 7034334
nascar_3 Glad I could help
Steve
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