Solved

Missing or out of date export.dll Error Message

Posted on 2002-05-24
4
609 Views
Last Modified: 2007-12-19
I have created and distributed a Crystal Report using the Crystal Report Distribution Expert.

After installing the report, they can print the report to a window, but receive the following error message when attempting to export:

print enging error
error in file c: program files\seagate software\distributed reports\nml2tnt.rpt
missing or out of date export.dll

The report was created using version 8.5, client is using Windows XP OS.

I need to rectify this.  I need to know:

1.  Can I update a .dll file on there workstation?  
If so, which one and where should it be located?

2.  Is there a better way to distribute a crystal report?  My clients would like the ability to export to a .pdf file which isn't supported using the Report Distribution Expert.

Thanks in advance,

Steve
0
Comment
Question by:SStroz
  • 3
4 Comments
 
LVL 100

Accepted Solution

by:
mlmcc earned 50 total points
ID: 7039638
The following gives help installing CR and reports under XP.

http://support.crystaldecisions.com/library/kbase/articles/c2010195.asp

The following is for CR7 but may help since the error message is the same.

http://support.crystaldecisions.com/library/kbase/articles/c2003059.asp

good luck
mlmcc
0
 
LVL 100

Expert Comment

by:mlmcc
ID: 7062555
Need any more help?

mlmcc
0
 
LVL 7

Author Comment

by:SStroz
ID: 7099990
Sorry for the delay...I had to test it on my clients pc.

Turns out they didn't have the export files.

Thanks again!

Steve
0
 
LVL 100

Expert Comment

by:mlmcc
ID: 7101310
No problem.  Glad I could help.

mlmcc
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Hot fix for .Net Crystal Reports 10.2.3600.0 to fix problems with sub reports running on 64 bit operating systems ISSUE: Reports which contain subreports fail with error "Missing Parameter Value" DEPLOYMENT SERVER OS: Windows 2008 with 64 bi…
There have always been a lot of questions related to when Crystal Reports evaluates report components (such as formulas, summaries, cross-tabs, charts, to name a few examples). Crystal Reports uses a two-pass reporting process to provide greater …
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
This video demonstrates how to create an example email signature rule for a department in a company using CodeTwo Exchange Rules. The signature will be inserted beneath users' latest emails in conversations and will be displayed in users' Sent Items…

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now