Link to home
Start Free TrialLog in
Avatar of Rogerianus
Rogerianus

asked on

file cannot be deleted

Hello!

In one of my temporary internet file folders there is a file with  a .htm extension that has a very very long filename.
Maybe that is the reason I cannot delete it?
I also tried deleting it by using the command prompt.
Either the delete function does not react at all, or it says 'file not found'
I cannot rename it either.

Does anyone know how I can get rid of it?

Roger.
Avatar of st_steve
st_steve

A file with a very long file name. Have you started the machine in Safe Mode and tried deleting the file? It could be a program's data file that when running (in normal mode) locks the file down so that you get access denied errors. You can't delete, you can't rename. For example, Internet Explorer "index.dat" file.

So..try Safe Mode and post any results.
Avatar of Rogerianus

ASKER

Also in safe mode I cannot delete the file.
I don't know if it helps you but the file is located in C:\documents and settings\adminsitrator\local settings\temp\temporary internet files\content.ie5\SP2BS9YV and is now the only file in that folder.
The properties of the file are 'not available'.
The delete button (or delete function after right clicking) just doesn't do anything, it gives no error.
It is a .htm file but when opening it just calls internet explorer with an empty screen.
Can you view the source code of that htm file? I'm leaning towards it being a virus but not really sure. Dump the HTML codes here.

If your install is on FAT with basic disk, see if you can get into MS-DOS (using DOS Floppy, not cmd.exe) and navigate to that directory (using 8.3 filenames), and use del built-in function to kill that file. See if this works.
No, I cannot edit it with Notepad and neither with CoffeeCup.
My computer is protected with AVG antivirus, for what it 's worth.
I have NTFS file system.

Now when I double click the file it goes to a website http://www.lop.com/dnserror.cgi?s=http:///
I remember yesterday I had to reset my wallpaper because that same site had put an image on my desktop about a search engine, without asking me first.
ASKER CERTIFIED SOLUTION
Avatar of CrazyOne
CrazyOne
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
While waiting for an answer from EE I fooled around a bit and was able to delete the file myself:  
While being in its original location, I could'nt delete it nor the folder in which it was contained.  But I could move the folder to another location (c:\), and then deletion of the folder was possible !!
I don't understand how or why but I got rid of it.
Thanks for your help.
BTW I forgot to include the link in my comment. If you run into problems with the lop.com site then this page has some info the may be useful.

http://lop.com/help.html