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unable to archive

Posted on 2002-05-27
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Last Modified: 2010-04-08
I'm unable to archive 2 mailboxes.
It gives no error and it creates a PST file but that is always empty (32Kb, probably just the header).

All the other mailboxes, no problem.

The 2 mailboxes are also the largest (about 700 MB),
but diskspace shouldn't be the problem, 2.1 Gb available
in the exchange directory and 9 available in the archive directory.

We use Outlook 2000 with Exchange Server 2000.

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Question by:RonaldBiemans
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6 Comments
 
LVL 16

Expert Comment

by:Neo_mvps
ID: 7037029
The auto archive engine looks at the following properties of a message to determine if it can be archived.

Received Date

Sent Date

Modified Date (this date is updated as an item is moved from folder to folder)

Do not Archive bit (Open a message and select file | properties)

if any one of these break the condition then an item will not be archived. (Note: a blank date is treated at 1/1/4501 and will never be archived)



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LVL 25

Author Comment

by:RonaldBiemans
ID: 7037067
I'm not using the default autoarchive settings (I'm not even using the autoarchive).
I'm archiving before a specific date and the mails I'm trying to archive, satisfy all the conditions.
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LVL 16

Expert Comment

by:Neo_mvps
ID: 7037169
odd... write down the steps you are using to archive the folder and I will see if i can duplicate. (so far i can't)
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LVL 25

Author Comment

by:RonaldBiemans
ID: 7037179
-File
-Archive
-option archive this folder and subfolders
-archive items older than 1/1/2002
-check include items with "Do not autoarchive"
-Archive file c:\bck010102.pst

And like I said before I don't have this problem with my other mailboxes.

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LVL 16

Accepted Solution

by:
Neo_mvps earned 100 total points
ID: 7037590
hmm... still can't duplicate.

What do you get when you run this macro against one of the items selected for backup/archive.  (You just have to highlight the message and then run the macro.)


Sub TestArchiveProps()
 
 Dim oMessage As Outlook.MailItem
 Dim strText As String
 
 Set oMessage = Application.ActiveExplorer.Selection.Item(1)
 
 strText = "Sent Time: " & oMessage.SentOn & vbCrLf & _
              "Received Time: " & oMessage.ReceivedTime & vbCrLf & _
              "Last Modified: " & oMessage.LastModificationTime

 
 oMessage.Close (olDiscard)
 
 MsgBox strText
 
End Sub

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LVL 25

Author Comment

by:RonaldBiemans
ID: 7038566
Thanks Neo_mvps,

The user had moved the items from a different folder (which he ofcourse denies) before I archived, setting all the modified dates to yesterday.




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