bad connectivity over VPN but fine in office

Posted on 2002-05-29
Medium Priority
Last Modified: 2010-04-11
Hi, just had my works pc rebuilt from scratch and they've loaded Win200 Prof on it.  All was working well when setup in office but now that I have it at home and working over the VPN I am having lots of trouble.  I don't think it is the VPN, more so the conenctivity setup etc.

My apps tend to stop running and I have to end task to restart them.  The internet and VPN connectivity is fine to work but I am just having these constant 'hangs' of all my apps.

Even when I'm not using the VPN the pc is sluggish and IE can take a fair while to respond considering I'm on Broadband.  I have a hosts and lmhosts file setup.  

Only thing I have noticed; significantly or not; is that when connected over VPN, although all servers etc are accessible and I can ping them all, I can't see any in 'My Network places, only myself'.  If wanting to navigate the network I have to do so using IE.!

Last but not least, I have F-secure virus protection running on it.  Anyone know of any problems in this respect?

Sorry not provided much detailed stuff but it is driving me potty.  Last time I had this scenario they simply rebuilt my machine from win98 to WinNT (the latter of which worked fine until they imposed policy of win2000)


Question by:Kyliem
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LVL 63

Accepted Solution

SysExpert earned 400 total points
ID: 7042906
1) make sure you have at least 128 MB RAM.

2) Make sure that SP2 and other relevant patches have been applied.

3) Do a start- windowsupdate.

4) Make sure your firewall is not blocking netbios , which is why you may not be able to browse your network.

I hope this helps !

Author Comment

ID: 7043759
Thanks for that but hasn't sorted it.   I have 130MB RAM & SP2 is already loaded.  The guys in office say netbios isn't blocked.  Whats No.3 you ahve above?  As I have relevant SP do I need update windows?


Author Comment

ID: 7078414
latest update on this one is that the IT guys believe the VPN sa time span of 600 secs is the problem.  Apparantly the sa gets a 'lease' of 10 mins and then renews itself.  It's during this renew stage of approx 15 secs that there is no IP traffic and my applications crap out.  Now, VPN software and networks are out of my scope so hopefully you peeps will know more about this than I can explain.

I argues that I never had this problem on NT4 but am told it's possible that NT handled the sa differently as it's not as secure as Win98 or Win2000.  

Hope this helps you to help me.


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LVL 63

Expert Comment

ID: 7079777
Why in the world is the lease time only 10 minutes. Sure they may be trying to keep the number of IP nodes to a minimum and are worried about not having free IP's, but 10 minutes is ridiculous.

I would also look into your DNS definitions, and see if you can use static rather than dynamic IP info.

Also see if you can change the SA lease on your end, or if it has to be done on the server.

I hope this helps !

Expert Comment

ID: 9155637
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LVL 63

Expert Comment

ID: 9170600
just me here.


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