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outlook 2002 slow boot up?!

Posted on 2002-05-30
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Last Modified: 2011-07-25
We all use outlook 2002, accounts with pop3 and an exchange server. My outlook 2002 works fine, but my colleague always has a slow boot of outlook, he almost waits 45 seconds before he can do anything, I have to wait maximum 10 secs, most of the time less.

any ideas what the problem could be?
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Question by:ijsman
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Expert Comment

by:traval
ID: 7044463
Look and see if there are any very large PST files in his profile.  

Try creating a new PST file in the profile and set it as the default delivery point and then restart Outlook.  Does the delay still occur?  (if so you can switch the delivery point back and close the new PST file).  

How do you connect to the Exchange Server and POP accounts?

Is DSN used during the connection?
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Author Comment

by:ijsman
ID: 7044472
'he hasn't got a large pst file, another colleague has a much larger inbox but has no problems at all.
DNS is not used, the exchange server is hard coded into the hosts file
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LVL 21

Expert Comment

by:traval
ID: 7044600
How do you connect?

Did you try a new PST?  Problems other than large size can occur in a PST and cause delays in opening.

Verify his connection settings don't have DNS enabled.
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Expert Comment

by:robertsmith26
ID: 7059259
I have this same issue.  It just sits at the banner screen.  8 user office with Outlook 2002 and exchange 2000.  2 users outlook sits at the banner then opens and runs fine.  No other network issues.  I saw a post about not useing dns. I'm not understanding the reasoning behind this.  Why no dns?
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Expert Comment

by:robertsmith26
ID: 7059356
I found the answer for my issue.  It was to disable Instant Messanger.

Tool - Options - Other-

Uncheck - Enable Instant Messanger

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Expert Comment

by:Jgould
ID: 7445403
Dear robertsmith26

I've rejected your proposed answer as Experts Exchange holds an experiment to work without the answer button.

See:        http://www.experts-exchange.com/jsp/communityNews.jsp
Paragraph: Site Update for Wednesday, November 06, 2002

By this rejection the Asker will be notified by mail and hopefully he will take his responsibility to finalize the question or post an additional comment.
The Asker sees a button beside every post which says "Accept This Comment As Answer" (including rejected answers) -- so if he/she thinks yours is the best, you'll be awarded the points and the grade.


EXPERTS: I will return in seven days to close this question. Please leave your thoughts and recommendations here


Thanks !

Jgould

Community Support Moderator
Experts Exchange
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Expert Comment

by:bruintje
ID: 7456940
Hello ijsman

this question is open for more then 2 months
time to clean up
if not stated otherwise

my recommendation will be
-PAQ and no refund
-this will be finalized by an EE Moderator
-with no further update (23.11.2002)

PLEASE DO NOT ACCEPT THIS COMMENT AS ANSWER

HAGD:O)Bruintje
posted by ToolzEE v1.0
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Accepted Solution

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Jgould earned 0 total points
ID: 7489735
Question has been closed as per recommendation

JGould-EE Moderator
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