Solved

problem with ASP pages on IIS

Posted on 2002-05-30
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Last Modified: 2008-02-01
I have

Windows 2000 Advance Server
Service Pack 2 installed
Internet Information Server

No ASP pages where objects of the ASP Object Model is instanciated are working, including the default sites IISSAMPLES,IISADMIN,IISHELP. It says "Internal Server Error" and tells me to check the Event Viewer. The Event Viewer says "No such Interface"

I did the following

* uninstalled and reinstalled IIS
* regsvr32 asp.dll
* uninstall and reinstall IIS from SP2

nothing worked, I dont know what else to do, can you help me?

Thanks
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Question by:ravipal
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4 Comments
 
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Expert Comment

by:jsmckenzie
ID: 7044286
can you post the entire event message error entry, with event id, event source, and description?
are you running Crystal Reports on that server?
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Author Comment

by:ravipal
ID: 7044603
Yes I am running Crystal Reports 8.0

Event Type:     Warning
Event Source:     W3SVC
Event Category:     None
Event ID:     36
Date:          30/05/2002
Time:          00:25:33
User:          N/A
Computer:     HOME-WIN2KSRV
Description:
The server failed to load application '/LM/W3SVC/1/ROOT/IISHELP'.  The error was 'No such interface supported
'.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.

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Accepted Solution

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jsmckenzie earned 100 total points
ID: 7044626
CR8 makes changes to the registry that can cause problems running IIS.  Here's a patch that should fix it:

http://support.crystaldecisions.com/communityCS/FilesAndUpdates/scr8_webregfix.exe.asp
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Author Comment

by:ravipal
ID: 7044818
Thanks a million!
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