Running Exchange 5.5 SP4 on Win NT Server. Outlook 2000 as client.
There is a mailbox size limit on all mailboxes of 80MB. On Private Info Store in Exchange Administrator, Deleted Items Retention Time set to 30 days. But when I look on 'Deleted Items k' tab, it shows over 500,000 kb for many users and almost everyone is over 150,000 kb.
Why is that? Does that mean items still exist somewhere, if so where?
I noticed that if I purged all deleted items (from recover deleted items option in Outlook) the size of Deleted Items k decreases.
I don't want to ask users to keep going to Recover Deleted Items option and purge all items they have deleted. Is there a way that can be done centrally from the server for everyone?
I want to set it so users can still recover items using the Recover Deleted Items within Outlook for 30 days. Anything older than that I want it to be permanently deleted from client and server.
Any advice suggestions very much appreciated.