Solved

Windows Protection Error while initializing device CONFIGMG

Posted on 2002-06-03
9
1,736 Views
Last Modified: 2013-12-28
The other morning when I came into the office, my computer was completely locked up.  I reset it, and after the Windows 98 splash screen the screen went black and popped up the following message:

While Initializing device CONFIGMG: Windows Protection Error. You need to restart your computer.

After restarting, I get the different boot options for Windows 98.  When I choose safe mode, I can boot just fine.

This is the copy of the last few lines from my bootlog.txt when my computer locks up:
-------------
LoadSuccess = USER.EXE
LoadStart = MSGSRV32.EXE
LoadSuccess = MSGSRV32.EXE
Init = Final USER
InitDone = Final USER
Init = Installable Drivers
InitDone = Installable Drivers
Init = TSRQuery
InitDone = TSRQuery
[000E1F05] Starting Unknown (HTREE\RESERVED\0)
[000E1F05] Started Unknown (HTREE\RESERVED\0)
[000E1F07] Enumerating Unknown (HTREE\RESERVED\0)
[000E1F07] Enumerated Unknown (HTREE\RESERVED\0)
----------------

I may have narrowed it down to my video card.  When I boot into safe mode and delete my display adapter from Control Panel > System, then delete all the ATI drivers from c:\windows\system I can get the system to boot.  

I hadn't installed or changed anything on my computer.  I don't know what could have caused this.  I have replaced the motherboard in the computer, and formatted the HD and reinstalled Win98.  I can't seem to fix this problem.  Could this be a problem with my video card?  If so, why does it work in safe mode?

Can anyone give me any suggestions?  

Thanks

0
Comment
Question by:Recluse
  • 4
  • 2
  • 2
  • +1
9 Comments
 
LVL 59

Accepted Solution

by:
LeeTutor earned 200 total points
ID: 7052634
I am still looking for possible solutions to your problem, but in the meantime, I think you will find this a very educational read from the MS Knowledge Base:'

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q149962
How to Troubleshoot Windows Protection Error Messages (Q149962)

0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 7052687
The following article doesn't say whether the Windows Protection Error involves Configmg, but this is something to look at:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q214501&GSSNB=1
0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 7052770
Found another article concerning your Windows Protection Error involving Configmg, but it applies to Windows setup (during the installation of Windows):

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q187612

I think the best article is the Troubleshooting article I first gave you.
0
 
LVL 7

Expert Comment

by:WiZaRd
ID: 7053002
have you changed any hardware lately? (more specifically ram).
0
Don't lose your head updating email signatures!

Do your end users still have the wrong email signature? Do email signature updates bore you or fill you with a sense of dread? You can make this a whole lot easier on yourself by trusting an Exclaimer email signature management solution. Over 50 million users do...so should you!

 

Author Comment

by:Recluse
ID: 7054140
No hardware inside the computer has changed recently.  The last thing I installed on the computer was a new HP USB scanner.
0
 
LVL 10

Expert Comment

by:emery800
ID: 7055246
Err Msg: While Initializing Device CONFIGMG: Windows...

BUG: CONFIGMG_Yield Can Cause Fatal Exception Under Win95 OSR2

configmg error

VMM32.VxD configmg ntkern vcomm vdd vdmad vflatd vmouse VxDs

configMG

Unloading Windows

Windows 98 Second Edition Shutdown Supplement : [download, downloads, update, updates, Windows 98 Second Edition Shutdow

Windows 98 Second Edition Shutdown Supplement

http://users.tmok.com/~asdfg/dfs.vxd

Welcome to Brazoman

0
 
LVL 59

Expert Comment

by:LeeTutor
ID: 7058096
Recluse, have you tried the advice given in the Q149962 article I gave you the link of in my first comment?  It happens that the same day your question was asked, another person had a very similar question, and his question was answered by that article...

http://www.experts-exchange.com/win98/Q_20307439.html
Configmg protection failure
0
 

Author Comment

by:Recluse
ID: 7059948
Thanks!

From that article I was able to remove the problem in the startup.
0
 
LVL 10

Expert Comment

by:emery800
ID: 7063726
Then you need to accept that as an answer! Enjoy! Dave
0

Featured Post

Maximize Your Threat Intelligence Reporting

Reporting is one of the most important and least talked about aspects of a world-class threat intelligence program. Here’s how to do it right.

Join & Write a Comment

Update 11/3/2014 - Although the below article will get you to relocate the WINSXS folder, Microsoft has finally released a utility to reduce the size of the WINSXS folder. For some reason, it's not that straightforward. It only works on Windows 2008…
If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now