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Floppy drive not accessible

Posted on 2002-06-03
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Last Modified: 2010-04-26
I am having a strange problem with my floppy drive on a Win 98 machine which has 2 IDE HD's, 1 SCSI HD and 1 CD-ROM.  Floppy works if I boot to DOS mode or Windows safe mode but does not work in Windows normal mode.  When I try to access it, the light goes on and after about 30 seconds I get a message that drive is not ready.

I have tried changing the boot order in the BIOS and removing & reinstalling the floppy controller driver but no luck.  I got this tip from Microsoft's website.

Any help is appreciated.
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Question by:zafaric
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by:jhance
ID: 7052230
In DOS and SAFE mode, the BIOS runs the floppy.  In Windows, there is a DEVICE DRIVER for it.  My guess is that your floppy device driver is corrupted.

Check the file:

C:\WINDOWS\SYSTEM\IOSUBSYS\HSFLOP.PDR
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by:wokboy
ID: 7052369
A little out of left field but the SCSI card isn't attached to the SCSI card is it?

Older SCSI cards used to have a floppy controller on them to attach a floppy disk drive to. In which case you probably need to enable the floppy controller in the SCSI bios or via jumpers.
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by:wokboy
ID: 7052370
Sorry Floppy drive isn't attached to SCSI card is it? My fingers aren't typing what my brain wants.
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by:Boling
ID: 7052398
jhance is on the right track.  Try deleting the floppy drive in Device Manager and reboot.  Windows should redetect the drive and reinstall the driver.

Hope this helps.
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by:t1n0m3n
ID: 7052957
If deleting the device doesn't work, get a new drive and new cable and see if that helps
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by:jhance
ID: 7053426
>>get a new drive and new cable and see if that helps

In general that is a good possibility but you should read the question again.
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Author Comment

by:zafaric
ID: 7053955
The floppy is not connected to SCSI card.

I have already tried a different working floppy and cable.  Actually that's how I found out that it was not the floppy that was bad.

The only thing that seems logical is to try replacing the driver file C:\WINDOWS\SYSTEM\IOSUBSYS\HSFLOP.PDR manually. I will try that.

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by:Crash2100
ID: 7053995
do you happen to have microsoft find fast or norton utilities or notron systemworks installed?
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by:Crash2100
ID: 7054003
try running msconfig, choose "selective startup" and uncheck "load startup group items".  Restart and see if you can access the floppy.  If you can then it's one of your programs causing this.  If it works, add the programs back one by one checking to see if the problem reappears.
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by:zafaric
ID: 7056499
I don't have ms fast find or norton utilities or notron systemworks installed.

I will try your ms config suggestion.
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by:djohnson1
ID: 7056775
Boot up in safe mode. In Control Panel click SYSTEM, DEVICE MANAGER, DISK DRIVES and remove all "Floppy Disk" you see...then click on FLOPPY DISK CONTROLLERS and remove all controllers you see. Click OK and restart your system. The OS will relocate the FDD and controller for you. Let me know if this helps.
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by:zombiwulf
ID: 7057994
For a 'quick and dirty' you can also just disable the floppy in Device Manager.

What this does is disable the 32bit protected mode driver and falls back to bios support for the drive.

It will be somewhat slower - but how fast is a floppy anyway?

If it doesn't work with the PM driver disabled, then it is almost certainly something loading up and conflicting.

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Author Comment

by:zafaric
ID: 7067332
I have tried all the suggestions but no luck.  Doesn't matter what i try it appears to have no effect. The only change I noticed was that when i disabled the controller in Device Mangager, the error message popped up quicker.
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by:Piri
ID: 8932447
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:
PAQ/Refund
Please leave any comments here within the next seven days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

Piri
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Author Comment

by:zafaric
ID: 8936147
None of the suggestions fixed the problem so you can close it.  Thank you.
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