HTML format in Outlook Express

Posted on 2002-06-03
Last Modified: 2010-04-08
Dear Experts

I am using outlook express to send/receive email, but whenever I receive a mail it is always shown in text format and not in HTML.  Even mesages that I send are received by other users in this format.  

I have already checked tools, options send, send in HTML format but to no avail.  For example I have also set the program to use stationary but other users simply receive the image file used by the stationary as an attachment.  Can you please indicate to me what might be the reason??
Question by:cybernursery
LVL 23

Expert Comment

ID: 7053494
What email client are the other users working with?  You can send anything you want from OE, but it will only be received as sent if the recipient is using OE or a compatible client.
LVL 21

Expert Comment

ID: 7053919
Try sending yourself an email and see if it is in HTML format in the "Sent Items" folder.  Do you receive it back as HTML in your Inbox?

If you receive it back as Plain Text, what ISP are you using, as the conversion may be occuring there as well?

Author Comment

ID: 7212791
Others are using OE and I still receive text only messages and HTML is shown as an attachment.  WHhen I sen mail to myself it arrives as HTML.
LVL 44

Expert Comment

ID: 7345868
Hello cybernursery

this question is open for more then 2 months
time to clean up
if not stated otherwise

my recom will be
-PAQ and refund
-this will be finalized by an EE Moderator
-with no further update (25.10.2002)


posted by ToolzEE v1.0

Accepted Solution

Jgould earned 0 total points
ID: 7374922
Question has been closed as per recommendation

JGould-EE Moderator

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