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XP Random Freeze

Posted on 2002-06-05
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Last Modified: 2008-02-01
I have 7 XP pro machines on a corporate network (Novell).
All of them except mine and one other, freeze when
starting up, or working within a program. Screen savers have been turned off. I am testing the compatability mode with the email client as of this morning but wondered if anyone else may have some suggestions.
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Question by:djohnson1
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Expert Comment

by:t1n0m3n
ID: 7058223
Sounds like a ram problem.
Try switching ram with on of the ones that does not have the problem and see if the problems moves with the ram.
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Expert Comment

by:cliff_mcloughlin
ID: 7058829
Many freezes in Win XP are due to video drivers. Try different ones for your graphics cards - WinXP built in, manufaturers, etc. The latest may NOT always be the greatest!!
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Author Comment

by:djohnson1
ID: 7059222
These are DELL Dimension 4300's right out of the manufacter's box.

WinXP (Originally HOME but upg. to PRO)
OfficeXP
Novell Client32 for NT/XP
Latest updates installed
Third party email client (ExpressIT! 2000).


Had same problems with HOME that I do with PRO version.
Does sound like a hardward issue but not sure what. I printed the error log and found several of the following with different applications:

Hanging application EXP32.EXE,version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
         
Hanging application EXCEL.EXE,version 10.0.2614.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Maybe this extra info will help?
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Expert Comment

by:cliff_mcloughlin
ID: 7059431
I've read of problems with Dell laptops with (I think) NVidia video chipsets having drivers wich hang under XP. Do you know what video chipset you are using?
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Author Comment

by:djohnson1
ID: 7059460
16mb ATI RAGE 128 ULTRA
This is a desktop PC.
P4 1.6ghz
with 256mb ram
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Author Comment

by:djohnson1
ID: 7059500
16mb ATI RAGE 128 ULTRA
This is a desktop PC.
P4 1.6ghz
with 256mb ram
0
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Expert Comment

by:t1n0m3n
ID: 7059821
did the problem move with the ram?  or did it stay?
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Author Comment

by:djohnson1
ID: 7060250
problem stays with the machine. I read on another board where others are having the same problem...but no answers.
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LVL 27

Expert Comment

by:Asta Cu
ID: 7135215
Have you been helped here or is more needed?  Since time has passed since your last comment, an update is appreciated (in case things have changed).  If you've been helped, convert the expert's comment to the Accepted Answer to grade and close it.  If more than one helped you, ask for a point split by posting a zero point question in the Community Support topic area, include this link and details with your request (expert name and point values to each).

Thanks,
":0)
Asta
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Author Comment

by:djohnson1
ID: 7137719
Problem solved. The Novell client32 version for NT needed updated to 4.83. This took care of the problem.

How do I close this out? Nobody had the answer.
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Expert Comment

by:Asta Cu
ID: 7137903
Since you found and posted your own solution, just post a zero point question in this Community Support link, ask for a refund and PAQ to close it.  Your solution may help others down the road.  Include the link to this question with your request.  Here's where to post your refund/PAQ request.

Thanks for responding.

http://www.experts-exchange.com/jsp/qList.jsp?ta=commspt

Asta
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Accepted Solution

by:
ComTech earned 0 total points
ID: 7138154
As User has given the answer to the question, I will place this in PAQ.

Regards,
ComTech
CS Admin @ EE

If anyone wishes to question my judgement, feel free to post a 0 point question in Community Support, and address it to me, and include the URL.
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