Solved

XP Random Freeze

Posted on 2002-06-05
12
234 Views
Last Modified: 2008-02-01
I have 7 XP pro machines on a corporate network (Novell).
All of them except mine and one other, freeze when
starting up, or working within a program. Screen savers have been turned off. I am testing the compatability mode with the email client as of this morning but wondered if anyone else may have some suggestions.
0
Comment
Question by:djohnson1
  • 5
  • 2
  • 2
  • +2
12 Comments
 
LVL 3

Expert Comment

by:t1n0m3n
ID: 7058223
Sounds like a ram problem.
Try switching ram with on of the ones that does not have the problem and see if the problems moves with the ram.
0
 

Expert Comment

by:cliff_mcloughlin
ID: 7058829
Many freezes in Win XP are due to video drivers. Try different ones for your graphics cards - WinXP built in, manufaturers, etc. The latest may NOT always be the greatest!!
0
 

Author Comment

by:djohnson1
ID: 7059222
These are DELL Dimension 4300's right out of the manufacter's box.

WinXP (Originally HOME but upg. to PRO)
OfficeXP
Novell Client32 for NT/XP
Latest updates installed
Third party email client (ExpressIT! 2000).


Had same problems with HOME that I do with PRO version.
Does sound like a hardward issue but not sure what. I printed the error log and found several of the following with different applications:

Hanging application EXP32.EXE,version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
         
Hanging application EXCEL.EXE,version 10.0.2614.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Maybe this extra info will help?
0
Migrating Your Company's PCs

To keep pace with competitors, businesses must keep employees productive, and that means providing them with the latest technology. This document provides the tips and tricks you need to help you migrate an outdated PC fleet to new desktops, laptops, and tablets.

 

Expert Comment

by:cliff_mcloughlin
ID: 7059431
I've read of problems with Dell laptops with (I think) NVidia video chipsets having drivers wich hang under XP. Do you know what video chipset you are using?
0
 

Author Comment

by:djohnson1
ID: 7059460
16mb ATI RAGE 128 ULTRA
This is a desktop PC.
P4 1.6ghz
with 256mb ram
0
 

Author Comment

by:djohnson1
ID: 7059500
16mb ATI RAGE 128 ULTRA
This is a desktop PC.
P4 1.6ghz
with 256mb ram
0
 
LVL 3

Expert Comment

by:t1n0m3n
ID: 7059821
did the problem move with the ram?  or did it stay?
0
 

Author Comment

by:djohnson1
ID: 7060250
problem stays with the machine. I read on another board where others are having the same problem...but no answers.
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 7135215
Have you been helped here or is more needed?  Since time has passed since your last comment, an update is appreciated (in case things have changed).  If you've been helped, convert the expert's comment to the Accepted Answer to grade and close it.  If more than one helped you, ask for a point split by posting a zero point question in the Community Support topic area, include this link and details with your request (expert name and point values to each).

Thanks,
":0)
Asta
0
 

Author Comment

by:djohnson1
ID: 7137719
Problem solved. The Novell client32 version for NT needed updated to 4.83. This took care of the problem.

How do I close this out? Nobody had the answer.
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 7137903
Since you found and posted your own solution, just post a zero point question in this Community Support link, ask for a refund and PAQ to close it.  Your solution may help others down the road.  Include the link to this question with your request.  Here's where to post your refund/PAQ request.

Thanks for responding.

http://www.experts-exchange.com/jsp/qList.jsp?ta=commspt

Asta
0
 

Accepted Solution

by:
ComTech earned 0 total points
ID: 7138154
As User has given the answer to the question, I will place this in PAQ.

Regards,
ComTech
CS Admin @ EE

If anyone wishes to question my judgement, feel free to post a 0 point question in Community Support, and address it to me, and include the URL.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question