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Some clients cant receive mail

Posted on 2002-06-06
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Last Modified: 2010-03-05
But all clients can send mail.
What can be wrong ?
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Question by:RudolfFraDK
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9 Comments
 
LVL 2

Author Comment

by:RudolfFraDK
ID: 7058817
I have tried to restart exchange - no luck.
A couple of hours before this error started - I installed timesync on the server. - Now I have uninstalled it, but there are no change.
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LVL 2

Author Comment

by:RudolfFraDK
ID: 7058835
I tried to open an old exchange client which gave me the following error message : Informations store could not be opened.
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Author Comment

by:RudolfFraDK
ID: 7058846
I tried to open an old exchange client which gave me the following error message : Informations store could not be opened.
0
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LVL 23

Expert Comment

by:slink9
ID: 7058940
What version of Exchange Server?  What Service Pack?  Do you have backups?
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LVL 2

Author Comment

by:RudolfFraDK
ID: 7059029
- If you give me a short list of things to check on an exchange server 5.5 sp3 when something is wrong - the points is yours !
- The problem was with an externally hosted firewall - and the company has solved the problem - But to end this question - ill give all of the points to you if you supply this list !
Thanks
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LVL 23

Accepted Solution

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slink9 earned 600 total points
ID: 7059141
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LVL 4

Expert Comment

by:Nevaar
ID: 7059199
You said that some clients can't receive email.  What type of client are you talking about (a PC or a username)?

Are all the problems related to a particular set of PCs or a particular set of users?
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LVL 23

Expert Comment

by:slink9
ID: 7059412
The problem was with an externally hosted firewall, as already stated.  That would make it network wide.
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LVL 2

Author Comment

by:RudolfFraDK
ID: 7059733
As I promised you - You get the points !
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