[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Outlook "name suggest" displays wrong email address

Posted on 2002-06-06
2
Medium Priority
?
217 Views
Last Modified: 2012-08-13
Outlook Exchange/Outlook 2002, with "Suggest names while completing To, Cc, and Bcc fields" enabled, upon typing the contact name into a new message To field, the name that Outlook suggests and displays still contains my personal Contact's old email address in parentheses.  Even after I manually select the contact from my Contact folder and send an email to the contact Outlook will still suggest the contact with the suggestion containing the old email address.

I noticed there are other issues with name suggest too, where for example, I'll email a certain contact repeatedly and the particular name I type in will never get suggested.  This will happen even if the contact name in my contact folder is unique.

I've tried disabling then reenabling the suggest name option but still doesn't refresh the suggest name cache.

Anyone know anything about the Outlook suggest name cache?
0
Comment
Question by:Rexx
2 Comments
 
LVL 21

Accepted Solution

by:
traval earned 800 total points
ID: 7060330
This may help:

Q289975 OL2002: AutoComplete Lists Deleted Contacts
http://support.microsoft.com/support/kb/articles/q289/9/75.asp

Additionally, you can just trash the old nickname file and start with a new one by closing Outlook, searching for:
<outlook profile name>.NK2

Rename the file and restart Outlook, then it will begin to create a new "auto-complete" list.  By default Outlook caches the last 1000 unique addresses that are used in outgoing messages.  
0
 

Author Comment

by:Rexx
ID: 7060389
The NK2 file is what I was particularly interested in but the link helped a lot too.  Thank you! :o)>
0

Featured Post

Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 trialware OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their Exchange server is no longer available or other critical issues with Exchange server or impo…
By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?
Suggested Courses

591 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question