Solved

Video Card causes windows to reboot after login

Posted on 2002-06-06
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Last Modified: 2010-04-13
I have a Matrox G2+ (G200), It works in another system but on my system after login when "loading user settings" the whole PC reboots.  I assume it is when the OS tries to load some driver or does a snoop on it.  I have literally tried anything I can.  I have removed reloaded driver tried multiple revision from Matrox , but I really think it is a driver that win2k is trying to load.  Any help would be greatly appreciated.

This question is rated hard 200 points.  I have considered my AGP port may be bad on my PC and know the card is good.  Answers suggesting either replace card or M/B won't be considered.

Thanks,
Jason
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Question by:jason987
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7 Comments
 
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Accepted Solution

by:
SysExpert earned 200 total points
ID: 7060909
1) Remove all other cards excep the VGA card.

Disable all Onboard audio/NIC etc.

Boot into SAfe mode VGA and delete all the devices you removed in the device manager.

Finally set the VGA and monitor to default VGA.

reboot, and see if your VGA card is dtected. Feed it the newest standard drivers you have for win2k.


Is this an original install you are trying, or did you just change the VGA card in an existing setup ?
Other option is to install win2k again, but into a different directory. This will give you a dual bot option and allow you to debug the non-working install.

I hope ths helps !
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Expert Comment

by:peejay007
ID: 7062709
Have you gone into add/remove hardware in control panel?

do this:
1. click next
2. click radio button for uninstall/unplug a device, click next
3. click radio button for uninstall a device, click next
4. click box that says show hidden devices
5. scroll down in the new list of devices and see how many video cards you have installed.
6. remove the video card
7. start at setp #1 to remove all video cards.
8. reboot, and let windows plug and play detect the card.
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LVL 5

Author Comment

by:jason987
ID: 7063284
I had tried that before.  Tried again it didn't work.  I can boot into safe mode, but not regular.  I even removed the AGP device driver in the device manager.
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Author Comment

by:jason987
ID: 7063289
btw I also cleaned installed this box and service packed it (#2).

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LVL 5

Author Comment

by:jason987
ID: 7063380
Sysexpert.  I removed all the card previously, but forgot to disable onboard resources.  That worked my yamaha onboard stuff when disable the video card works great.  I tried to reenable the sound device and as soon as it played the beep for restart now the PC rebooted (funny stuff).  Kicking myself now because I remember I had this same problem in my early PC days and it took me months to figure it out.  Thanks for the info.

One last thing though?  Is the video card fighting for resources from the Audio or visa versa?  any way I can have both or should I just install anouther audio device (I have like 25 of em )

Jason
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LVL 63

Expert Comment

by:SysExpert
ID: 7064750
There is a resource conflict.

If there is an PCI data set that can be reset in the BIOS you might try that or a complete CMOS reset. Sometimes this helps.

Other options are to turn of Plug N Pray, and manually set the stuff.

Or you could try plugging in another sound card, that has good driver support for manually changing resources ( in safe mode ).

I hope this helps !
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LVL 5

Author Comment

by:jason987
ID: 7064796
Thanks..I'll play with it.

Aprreciate the input.
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