• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 370
  • Last Modified:

re: Unable to connect to windrivers chat room

    Yes, I am needing help reconnecting to windrivers.com chat room.  I was connecting fine a few days ago, but, now, I get the message Unable to Connect...Connection Closed everytime I try to connect to the windrivers.com chat room.  I don't think there is anything seriously wrong here because I was connecting a few days ago without any kind of error messages.  I did, however, install Yahoo software to use their chat rooms.
Thinking this may have caused the problem, I totally removed this software, but, still had the same result...
Unable to Connect... Connection Closed.

      Any thoughts, suggestions, or advice on this perplexing question will greatly be appreciated.

      I anxiously await comments and answers on this situation.

      Thanks in advance for any help rendered on this question.

       George

     

0
GMartin
Asked:
GMartin
1 Solution
 
ZoplaxCommented:
Do you have ZoneAlarm or any kind of firewall software?  You may need to Add this program to the firewall's allowed programs list so that it will be permitted to pass packets through the firewall.
0
 
GMartinAuthor Commented:
    I do not have ZoneAlarm or any type of firewall software on this computer.  I do, however, connect to the internet via proxy connection.  The connection to the windrivers.com chat room was made available the other day.  To the best of my knowledge, nothing has been changed on the proxy server.  The proxy setting on this compouter are also the same.

     Any further comments or suggestions are welcomed.  

     Thank You,

     George
0
 
The--CaptainCommented:
Isolate, then solve.

What happens when you telnet (hping, tcptraceroute) to that address/port combination (port might be 80, but not necessarily)?  Should reveal immediately whether the problem is on your end or not.

What does a packet sniffer reveal about traffic transmitted/received by your machine from the remote host?

Can you traceroute/ping the remote host?  Does your network support outbound probes of this nature?

Please let me know,
-Jon
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
GMartinAuthor Commented:
Hi,

     I am sorry, but, could you provide detail instructions for performing a trace route?  I have never performed this procedure, so, it is novel to me.  
If this test passes, does that mean that data packets are successfully being transmitted and received to the host (windrivers chat room)?  I am on a proxy connection to the internet, but, this has not prevented connection to the windrivers.com chat room before, so, this is perplexing at best.  I am, however, able to connect to the yahoo chat rooms, so, this leads me to think there may be a proprietary problem associated with the windrivers.com chat room.

      Thank you in advance for any follow-up on this question.  

      George
0
 
HDWILKINSCommented:
GMartin, did you ever resolve this??

FYI to do a Trace Route you enter TRACERT followed by the IP or the domain name from a dos prompt.

Harry
0
 
GMartinAuthor Commented:
Hi Harry:

     Thank you for providing the steps for testing whether data packets are being sent and received between my computer and windrivers chat server.

      George
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now