Sent messages aren't saved in the "Sent Folder"..

Hi,

I have some users that says that their sent messages aren't saved in their "Sent Folder". I have checked the options and all seems well. The option to save the sent messages is check... Someone ever met that problem?

Thank you
MajestyAsked:
Who is Participating?
 
jessnjeffConnect With a Mentor Commented:
Sometimes, rules will move messages.  Example, any message i send to my sister is affected by my 'family' rule, so the sent message posts in my family folder.
0
 
percy_kCommented:
It is not a technical advise but it is my experience. Check if the user applied any filter or on the sent folder
0
 
kenhntCommented:
Also Check on autoarchive.  If autoarchive is turn on, those message could have been deleted after it is archived.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.