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Exchange Server 2000 Mailbox

Posted on 2002-06-14
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Last Modified: 2010-03-05
I am brand new to Exchange Server (have used other email servers) and Windows 2000 Advanced Server (I know Nt 4.0 and Win 2k Pro). I have no option to create a Mailbox Store.
I go into the Exchange System Manager, right click on the server and All I have is Remove Server. The only new option is "New Window from here". I even right-clicked on Global Settings, Recipients, Tools and Folders and the Mailbox store isn't an option.  It is not even "greyed"or "ghosted" it isn't there. What am I doing wrong?
I even went into the AD Users and Computers for the individuals. Still no option to create a mailbox or mailbox store.
Thanks for any help.
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Question by:drewmorris
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Expert Comment

by:kevala
ID: 7079376
Expand Administrative Groups
Expand your Administrative Group
Expand Servers
Then Expand the object for your servername
Highlight the name of the storage group (which by default is "first storage Group" right under the server object)- then right click to storage group, and you should now have the option for New\Public or Mailbox store
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Expert Comment

by:kevala
ID: 7079381
P.S. - Standard Edition of Exchange only allows one additional public data store, you must have Enterprise to create additional Mailbox stores and storage groups.
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Author Comment

by:drewmorris
ID: 7079384
I have Enterprise (I also have no, zero, nada, zilch Mailbox Stores).
I have expanded my servername, only folder under it is Protocols and there isn't a "New" option for it.

I know it sound ridiculous. I have even uninstalled and reinstalled 4 times.  Is there a service that I am missing or something else?
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Accepted Solution

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kevala earned 50 total points
ID: 7079458
You don't have a folder called "First Storage Group" under the server?
Did you get any errors during the installation?
Are ALL of the Exchange services started?
Can you search through "Exchange Server Setup Progress.log" for any errors?



Does the server show in active directory using ADSIEDIT?
Install Windows 2000 support tools

Open ADSIEDIT from Start\Programs\Windows 2000 Support Tools

Then expand Configuration Container\CN=Configuration\CN=Services\CN=Microsoft Exchange\CN="Org name"\CN=Administrative Groups\CN="Administrative Group name"\CN=Servers.....is the server listed here?


This isn't a Cluster server is it?
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Author Comment

by:drewmorris
ID: 7079505
It is not a cluster service.
I did have a lockup problem during the initial install. I then uninstalled (successfully) then resinstalled successfully.  
Thanks for the info on the Log file.  It does have numerous errors (too many to mention).  I will start all over with the Win 2K Adv Server install (format). I will make sure that everything is running ok with it first. Then I will install Exchange Server Enterprise.  Will let you know what happens.
Thanks for the help.
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LVL 10

Expert Comment

by:kevala
ID: 7079752
Sounds good to me, that is reeeal querky. I think you are going on the right track though....one thing you will want to do is make sure the Exchange server does not show in Active directory. I'm not sure if you installed Exchange on a domain controller, but if you do have other domain controllers on the network, make sure that you have removed the server from active directory, or that the server does NOT show up there before you try the new install.

Just use ADSIEDIT (if you are not installing Exchange on the only DC) and follow the path in my last comment, make sure the server is not listed there, if it is, then right click it and delete.

Good luck with the rebuild!
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