GLacasse
asked on
exploere caused an invalid page fault ...Shell32.dll
When I boot up and log on to a specific user (me) after a minute I get "Explorer has performed... (details) explorer caused an invalid page fault in module Shell32.dll at 0187:6680629c...
I close the box, it comes back.
If I log on to another user or the default , no problem.
Running Win98 on a AMD-K6-2 400mhz 256mb ram.
???
G Lacasse
I close the box, it comes back.
If I log on to another user or the default , no problem.
Running Win98 on a AMD-K6-2 400mhz 256mb ram.
???
G Lacasse
ASKER
thanks for the try,
Yes it is explorer and not Iexplore
number 1 states:" When you try to open My Computer, Control Panel, or the Printers folder ..."
not the case, I do nothing and get the error
"if you are running a version of Plug-In for Windows "
-am not
link 2 states:
"When you are using the Novell IntraNetWare client "
am not.
had looked through the knowledge base, could not find one that applied.
Yes it is explorer and not Iexplore
number 1 states:" When you try to open My Computer, Control Panel, or the Printers folder ..."
not the case, I do nothing and get the error
"if you are running a version of Plug-In for Windows "
-am not
link 2 states:
"When you are using the Novell IntraNetWare client "
am not.
had looked through the knowledge base, could not find one that applied.
ASKER CERTIFIED SOLUTION
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ASKER
all users have the same apps in the close program box (xcept 1 RNDAL in the user that does not crash)
checked out the USER folder and renamed the crashing USER to user.002 (.bak was already there)
My problem is gone.
I get the interface I had a while ago so the culprit is not loaded whatever it is . Still curious on what was making it crash. I'll revert back when I'm more knowledgeble.
You can have my points ;twas not a solution but it pointed me in the right direction , thanks
checked out the USER folder and renamed the crashing USER to user.002 (.bak was already there)
My problem is gone.
I get the interface I had a while ago so the culprit is not loaded whatever it is . Still curious on what was making it crash. I'll revert back when I'm more knowledgeble.
You can have my points ;twas not a solution but it pointed me in the right direction , thanks
rndal.exe is SPYWARE, courtesy of RealOne. To get rid of it you need to download
and run the free Ad-Aware program from LavaSoft at http://www.lavasoftusa.com/aaw.html
RealOne also gave your another spyware program, but Ad-Aware should get rid of that, too.
and run the free Ad-Aware program from LavaSoft at http://www.lavasoftusa.com/aaw.html
RealOne also gave your another spyware program, but Ad-Aware should get rid of that, too.
This is probably what happened:
Another USER downloaded RealOne to your system. It becomes available to all
users. However, part of the trojan gift are two SPYWARE components. One of them
is rndal.exe which must be available to run all the time when RealOne is running.
Somehow, your USER profile allows you to run RealOne, but not rndal.exe, possibly
because of your firewall. For more information about this spyware, call up http://www.google.com/
and use this search argument: RealOne spyware
Another USER downloaded RealOne to your system. It becomes available to all
users. However, part of the trojan gift are two SPYWARE components. One of them
is rndal.exe which must be available to run all the time when RealOne is running.
Somehow, your USER profile allows you to run RealOne, but not rndal.exe, possibly
because of your firewall. For more information about this spyware, call up http://www.google.com/
and use this search argument: RealOne spyware
http://support.microsoft.com/default.aspx?scid=kb;en-us;q148322
Err Msg: Explorer Caused a Page Fault in Module Shell32.dll (Q148322)
http://support.microsoft.com/default.aspx?scid=kb;en-us;q222952
Err Msg: Explorer Caused an Invalid Page Fault in Shell32.dll at 015f:7fce85c0 (Q222952)
The second one does not reference your address, but in the article it contains the phrase "EXPLORER caused an Invalid Page Fault in module SHELL32.DLL at address", as if the specific address is not relevant.