Maybe you can help me...
the following is the duscussion of my problem and things i have done to fix it...
at the bottom is the TWAIN error log that appears in my temp dir along with 1-3 .mtx files...
PLEASE i hope you can help...no one else can!
Hi...ever since installation of a new scanner (CanoScan N650u with twain drivers) ALL of my PS [rograms
freeze on intializing...PS7 even yeilds a twain re-install recommendation error.
Please reply if you have hyad this problem or have an idea..
But do know that i have
1. deleted and re-installed PS with and without the scanner and drivers...(using registry crawler to
clean out any traces0
2. have re- named all the twin twinker files.
Have re-installed Windows OS OVER the old version.
3. have spoken to Canoscan tech support ot make certain I have no remaining dlls or anything...
4. have scoured Adobe for twain/thunker window problems and they only refer to probs IMPORTING images
from a twin scanner (I assume PS can initialize for this).
5. I have removed all prOGRAMS associated with the scanner (omnipro and photoscan) both of which work
FINE with the scanned images...although PS was an option to import scanned stuff into it never worked..It
Last bit of info I have is each time I try to run PS
4 files are thrown into the Win temp dir.. 3 .mtx twain files and a twain log that basically says it
cann't find the twunker window??!!
I had a TWAIN_32 folder in Windows that only have one version of the twain driver...did i mention that
I tried the latest canon driver als well...? and the Canoscan exe
I tried to install the latest Driver from canon with no change either...
That folder is now deleted, (It was recommended by canon) as it will recreate when another twain scnner
or camera is installed.
I don't know what else to do aside from re-installing to another os ALTOGETHER or putting PS on another
'pter altogether...oh, yeah I don't HAVE another computer...:0D.
I am using Me right now...and tho it has a bad rep I don't mind it. I don't want to have to burn 20
gb of info to disc so i can reinstall the os.
O yeah, one last thing... ALL versions of PS: 5.5-7 worked FINE before the scanner was installed...and
there have been no other software installations or hardware installed that it could be.
The scanner NEVR had a problem functioning except if I chose Photoshop to import the image..which then
well, guys..I sooooo appreciate the help...
I have tried everything mentioned including re-installing PS wothout any trace of TWAIn or the Scanner
(including image programs installed with it).
I also did dare :-) to clean the registry of any and everything scanner, twain, twunk AND photoshop
related rebooted and re-installed everything.
As far as Quarterdeck Clean sweep...I do run Norton clean sweep and have read that rec. on the Adobe
site, so I disabled that too as a test: No change.
The error log that gets thrown into the temp dir (along with 2 0r 3 .mtx files) reads as follows:
TWAIN_32.DLL - MESSAGE - CTwunk ::AppInitialize - Reset Log
TWAIN_32.DLL - MESSAGE - CTwunk ::OpenServer - Starting Thunker
TWAIN_32.DLL - MESSAGE - CTwunk ::CloseServer - Why Can't We Find The Thunker Window?
TWAIN_32.DLL - MESSAGE - DSM --DsmEntryDiagExit (RC = 0, CC = 0)
TWAIN_32.DLL - MESSAGE - CTWTRACE--Adobe Photoshop(49) to NULL:
TWAIN_32.DLL - MESSAGE - CTWTRACE--CONTROL, IDENTITY, GETFIRST
the only thing i ahve not tried...is the re-insatll of PF only the EXE files as Caligula's Adobe rec
It seems whether the scanner is on or not PS is messed up now.
I spoke to Canon tech support who referred me BACK to ADOBE...??!!
So, I'm still trying.
I also have noticed that STIMON.EXE is (not responding) as well when PS freezes during initializing...so
I KNOW the prob has something to do with the scanner...
even tho it's off!
TWAIN files in C:\WINDOWS
TWAIN.dll version 18.104.22.168
TWAIN_32.dll version 22.214.171.124
TWAIN_G.ini no version
TWUNK_16.EXE version 126.96.36.199
TWUNK_32.EXE version 188.8.131.52