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I Need to restore one lost EMail message from backup.

Posted on 2002-06-17
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Last Modified: 2010-08-05
We have a server running Exchange 4.0. From that server I deleted a message from someone's inbox and cleared his deleted items folder. He wants it back. I have backup tapes. Can I restore the inbox for a single exchange user without changing everyone else? How?
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Question by:shawgulf
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Expert Comment

by:ragesh
ID: 7088754
It depends on your Back Up Method.

Easier thing to try first...(i'm not sure about 4.0--I use 5.5).  Do a search for all emails (make sure you select the mailbox which has the Deleted folder the mail was at last).  You want to then sort by folder.  Stuff might come up as in "top of information store".  These are mails that have been deleted but kept on the server--based on the Message Retention Time you set up.  Again, i'm not sure if this all applies to 4.0
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lafron earned 200 total points
ID: 7092462
Hi, first sorry for my english . Open the echange client (outlook) where the email is deleted select deleted items and go into menu Tools select restore deleted items and you will find alls deleted files. This option depend you exchange config. open exchange admin select Private information store Properties and if the option Deleted items retention item  is activate you could restore you email whitout restore data base or mailbox. I use echange 5.5 and i hope that is same as in 4.0. Good luck !
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Expert Comment

by:ragesh
ID: 7092548
Oh hey that's cool!  Didn't know that was there!
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Author Comment

by:shawgulf
ID: 7092582
Problem solved. Thanks for your help lafron. Thank you also raqesh.
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