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Design routing flow and forms

Posted on 2002-06-19
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Last Modified: 2010-04-08
I want to design a routing flow e.g if field "Category" in form=high forward mail to "A" else "B", sort of thing. Also I would like to design forms which have custom fields and the routing will be based on the values in those custom fields.
I am using Exchange Server 2000 , outlook XP
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Question by:fmufti
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by:jessnjeff
ID: 7093850
You need to explain in a little more detail.  Are you assigning categories? is this on incoming email?, etc.

Please advise.
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by:fmufti
ID: 7094525
I need to design custom mailing form, having various fields( like category, Department etc). Now once the mail is being sent. It will reach the destination based on the routing logic. The mail will be generated from a single location. Now if the department is 'A' then it will go to 'A', if boss approves goes to 'C' if co-ordinatior approves it goes to 'D'.
I need to design this sort of thing for my organiztion. Hope you can now help me out.
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by:hollenbk
ID: 7096089
I have designed several forms using similar practices you are describing.  I created a supply order form in which the Department field determined who received the order form.  Also, I have done some programming of populating list boxes based on values in other fields on the form.  As far as the routing go, from a forms standpoint, it sounds like you are wanting to "forward" the message through the various steps based on what current "department" has approved it.  Is this correct?
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by:fmufti
ID: 7096760
Yes, You are right, as the decision by the department will affect where the message has to go now "Department A" or "Department B".
So can you help me build it.???
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by:hollenbk
ID: 7096800
Sure, if you want to e-mail me your "specs" I can forward some code to point you in the right direction.  My e-mail is chollenbeck@belcan.com.  As you build your form, you can feel free to e-mail questions, etc. and I will help where I can! ;)
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by:fmufti
ID: 7097050
Thanx , I will mail you few specs tommorrow.
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by:fmufti
ID: 7099132
I have forwarded you a flow pattern of my requirement.
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by:fmufti
ID: 7101909
hollenbk did you get a chance to work on my problem.
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by:hollenbk
ID: 7103418
As I am looking at it, I am confused as to how the "form" will be used when receiving an e-mail...I don't think it is possible with what you are attempting to do.  If I send you an e-mail, when you open it you will receive the default e-mail form...not a custom form.  If you select to switch out the message form with a custom form, this form will come up for everyone instead of the custom form.  I guess I am looking for a little more clarification...I assumed that you are initiating the custom form, filling it out with responses, and then hitting the send button, thus starting the routing process based on your responses...
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by:fmufti
ID: 7104635
Well, just like the standard email form, for my project there should be one single form for all the users, once the select the options and click the send buttonm the process should start. I dont would like my standard form be replaced with custom form with routine built in it.
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by:hollenbk
ID: 7104657
So these "messages" aren't messages being sent from outside, but rather internally on your network?
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by:fmufti
ID: 7106370
Yes, its within our own network and on Intranet.
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by:hollenbk
ID: 7107154
So when people are sending this specific type of e-mail, they will be using the custom form and not the default message form?  If so, then this will be easy...if not, it could get complicated...especially if we need to create the custom form on the fly.
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by:fmufti
ID: 7108342
Our this network has nothing to do with Internet. It will be isolated from the rest of the world. It is only within our organization. Hope u get my point and it should now be not that difficult I suppose.
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by:hollenbk
ID: 7108362
I understand...let me put together some examples and I will post them here...
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by:fmufti
ID: 7109532
ok.
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by:fmufti
ID: 7112732
Let me rephrase it again. I only need one Message form which all the user of my organization will use, and the message will be use routing(if u want I can use Exchange work flow). But the form once appear in OWA be the default form. There is no other form that I need.
Hope u get my point. I am eagerly waiting a solution from u.
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by:fmufti
ID: 7116610
Dear hollenbk, your solution does not fit into my problem,
I need my form to be default, with routing and we based.
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Accepted Solution

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ComTech earned 0 total points
ID: 7117080
Time to close this question. No satisfactory answer, and will re-post.

ComTech
CS @ EE
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