I am connected to the Internet but I can't use any Inet apps
Posted on 2002-06-20
I have Win2K on my PC - I have a DSL connection (QWest via a CISCO 675 router) - I am using an independent ISP – yesterday I was telecommuting at home – all was fine. I decided to upgrade my virus sw to the new version of McAfee – all still working well. I also decided to upgrade my Windows Media Player to the latest version. Next thing I know is that I am unable to make a connection back into my work network, my browsers no longer work, and I can not access my ISP based Email.
I call QWest they tell my that my CISCO 675 is training properly and I am connected to the Internet. I call my ISP and he has me do the following from a command line:
and then he has me change my TCP/IP from DHCP to a static situation (IP address, Subnet, and DNS) – and then he has me ping the CISCO and the DNS his DNS server from the command line – I could ping both. However, I could not get any browser or my Email to work. He has me try to FTP the DNS server and I get a socket error.
He has me uninstall the new McAfee and turn off any firewall apps – which I do – no joy.
I scan the hard drive – and then defrag it – I have uninstalled my TCP/IP and my client for Micro$oft networks and try again – no joy…
Any ideas ?? I remember that there was a way to flush the registry in Windows 95 with out installing any thing else is that an option?