URGENT HELP NEEDED- can't add printer in win98
Posted on 2002-06-20
Hi. My friend has a HP 810 and has had problems so I tried to help him but I couldn't get it to work.
I simply cannot add the printer. I have the latest "EXE install" drivers and when I run them a window says "CANT FIND THE PRINTER ON ANY PORT" or so.
I have tried using LPT and ECP (irq7 dma1) on the computer setup and these ports where always found and added by Windows 98.
Anyway, whenever I try to add the printer with the EXE, I get "CANT FIND PRINTER". Also, I tried using the "add printer" option in the control panel and I pointed to the location of the INF on the drive. Then, windows sayed that the printer was added!!!
BUT it doesn't come up in the "printers" menu in the control panel.
Things I've tried: DIR >LPT1 works on DOS mode but not on the command line on windows. I was told there may be an issue with the cable but I tried it on other computer and it works perfectly.
PLEASE HELP.... is this issue due to windows problems or what? how do I solve it without reinstalling?