ChirsJB
asked on
printer problems
Ever since I updated my workstation to Windows 2000 Prof. I have had problems with my Deskjet 720C printer. It is connected to LPT1. The problem is that it starts to print and then just stops printing half way throught the job. Normaly in the middle of the paper. I have not been able to find any info on this at microsoft.com or HP.com.
Chris
Chris
ASKER
Yes.
Have you downloaded the newest driver?
- I know... Stupid questions, but we have to make sure. Try to provide as much information about what you've tried as possible..
- I know... Stupid questions, but we have to make sure. Try to provide as much information about what you've tried as possible..
ASKER
According to HP, Win2000 has the driver. When I go to the MS web it states that it comes with the install disk. So I can only think that there is one driver and it is the one supported by microsoft.
Do you know if the printer works ok on another machine? Could be a problem with the mechanics of the printer.
ASKER
No, the printer is fine. It works on other machines and it worked before I upgrated to Windows 2000. This problem started with the upgrade. (Fdisk/format/install of win2000)
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Does event log says anything?
ASKER
I had to go through about three settings before I found one that worked (ECP+EPP1.7). Thanks. If Ronin reads this, ther was nothing in the event logs.
thanks
Chris
thanks
Chris
The Crazy One